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	<title>Comments on: FASTtelco responds.</title>
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	<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/</link>
	<description>Mark and Nat, a married couple who are living in Kuwait. Both are designers, Mark works in advertising while Nat runs her own design studio called Push+Pull.</description>
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		<title>By: Daaru Trebor</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436793</link>
		<dc:creator>Daaru Trebor</dc:creator>
		<pubDate>Sat, 03 May 2008 18:48:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.248am.com/?p=4633#comment-436793</guid>
		<description>Mission critical operations like banks, airlines, hospitals rely on internet operations. So if a ISP employee claims artistic license to &quot;fix it later&quot;, he needs to cut down his intake of alcohol.</description>
		<content:encoded><![CDATA[<p>Mission critical operations like banks, airlines, hospitals rely on internet operations. So if a ISP employee claims artistic license to &#8220;fix it later&#8221;, he needs to cut down his intake of alcohol.</p>
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		<title>By: Bases</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436770</link>
		<dc:creator>Bases</dc:creator>
		<pubDate>Sat, 03 May 2008 10:07:43 +0000</pubDate>
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		<description>People

What if Boeing, Airbus, Toyota, Mercedes, Honda, Otis, Roche, Glaxo adapt the  &quot;fix it later&quot; method?</description>
		<content:encoded><![CDATA[<p>People</p>
<p>What if Boeing, Airbus, Toyota, Mercedes, Honda, Otis, Roche, Glaxo adapt the  &#8220;fix it later&#8221; method?</p>
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		<title>By: DVLz</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436765</link>
		<dc:creator>DVLz</dc:creator>
		<pubDate>Sat, 03 May 2008 06:57:00 +0000</pubDate>
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		<description>Good to know, thanks for sharing the link.</description>
		<content:encoded><![CDATA[<p>Good to know, thanks for sharing the link.</p>
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		<title>By: K.TheKuwaiti</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436764</link>
		<dc:creator>K.TheKuwaiti</dc:creator>
		<pubDate>Sat, 03 May 2008 05:21:14 +0000</pubDate>
		<guid isPermaLink="false">http://www.248am.com/?p=4633#comment-436764</guid>
		<description>&lt;b&gt;DVLz:&lt;/b&gt;
All in good time: http://kuwaitisps.wordpress.com/</description>
		<content:encoded><![CDATA[<p><b>DVLz:</b><br />
All in good time: <a href="http://kuwaitisps.wordpress.com/" rel="nofollow">http://kuwaitisps.wordpress.com/</a></p>
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		<title>By: Bases</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436734</link>
		<dc:creator>Bases</dc:creator>
		<pubDate>Fri, 02 May 2008 20:06:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.248am.com/?p=4633#comment-436734</guid>
		<description>&quot;Fools rush in where angels dread to tread&quot;  (Alexander Pope) is more applicable and in context than
“Good things may come to those who wait, but only the things left by those who hustle.” —Abraham Lincoln

“Throw it in the market and fix it later” is meant to be whispered in the privacy of a board room.
This might the first instance where a company has actually owned up to the &quot;fix it later&quot; syndrome.

&quot;We soon discovered ...We then discovered that......Soon we had to......&quot;
Every heard of &quot;foresight&quot;, &quot;planning&quot;, &quot;vision&quot;, &quot;risk management&quot; ?

&quot;one network operating system&quot;
Network operating system????? What are you talking about man?

Read this

A NOS is not the same as the networking tools provided by some existing OSs, Windows XP for instance. A NOS is an OS that has been specifically written to keep networks running at optimal performance. (Although Novell Netware is an exception. It runs on top of MSDOS which is an operating system in and of itself and can be networked without Novell Netware.)


In case if you were indeed (mistakenly) referring to Windows XP, this is not &quot;fix it later&quot;.
This is called evolution. 
This is not fixing. this is adapting.
This is not fixing, this is development.
If a product being used and abused by tens of millions,  has to be fixed, it is understandable.
What segment do you service, a few thousands?

By your senile comments you have just proved Darwins theory of evolution does indeed work the other way.
Happing swinging brother, I know a Chiquita vendor just in case :))</description>
		<content:encoded><![CDATA[<p>&#8220;Fools rush in where angels dread to tread&#8221;  (Alexander Pope) is more applicable and in context than<br />
“Good things may come to those who wait, but only the things left by those who hustle.” —Abraham Lincoln</p>
<p>“Throw it in the market and fix it later” is meant to be whispered in the privacy of a board room.<br />
This might the first instance where a company has actually owned up to the &#8220;fix it later&#8221; syndrome.</p>
<p>&#8220;We soon discovered &#8230;We then discovered that&#8230;&#8230;Soon we had to&#8230;&#8230;&#8221;<br />
Every heard of &#8220;foresight&#8221;, &#8220;planning&#8221;, &#8220;vision&#8221;, &#8220;risk management&#8221; ?</p>
<p>&#8220;one network operating system&#8221;<br />
Network operating system????? What are you talking about man?</p>
<p>Read this</p>
<p>A NOS is not the same as the networking tools provided by some existing OSs, Windows XP for instance. A NOS is an OS that has been specifically written to keep networks running at optimal performance. (Although Novell Netware is an exception. It runs on top of MSDOS which is an operating system in and of itself and can be networked without Novell Netware.)</p>
<p>In case if you were indeed (mistakenly) referring to Windows XP, this is not &#8220;fix it later&#8221;.<br />
This is called evolution.<br />
This is not fixing. this is adapting.<br />
This is not fixing, this is development.<br />
If a product being used and abused by tens of millions,  has to be fixed, it is understandable.<br />
What segment do you service, a few thousands?</p>
<p>By your senile comments you have just proved Darwins theory of evolution does indeed work the other way.<br />
Happing swinging brother, I know a Chiquita vendor just in case :))</p>
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		<title>By: djd</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436733</link>
		<dc:creator>djd</dc:creator>
		<pubDate>Fri, 02 May 2008 19:50:50 +0000</pubDate>
		<guid isPermaLink="false">http://www.248am.com/?p=4633#comment-436733</guid>
		<description>FASTtelco said:

- &quot;So, we decided to bundle the Apple TV with  ..... We soon discovered that customers would not be able to use their local credit cards to purchase movies from iTunes.&quot; 
- &quot;We purchased a prepaid Visa credit card from Bank of America. We then discovered that in order to activate the card you need a valid address in the US.&quot; 

Don&#039;t you see the problem here FT? If the above is indeed true, shouldn&#039;t you have done your homework before selling these products? If you can&#039;t purchase moves from iTunes with a local credit card, Apple would probably have informed you of the fact. You probably purchased them from some sub-distributor from abroad without any proper reasearch as to whether the product is suitable for the local market.

The same line of reasoning applies to the BoA credit card. I&#039;m pretty sure that if you need a valid US address to validate it, you would probably need a valid US address to APPLY for it in the first place.

All this proves that you guys did not do your research properly. I work  for an electrical trading company and purchase a lot of products for them. I always examine all the technical specs &amp; applications of the product to ensure that it will work in Kuwait. And if I have any doubts,  I always consult with the manufacturer and only buy the goods once I am convinced that it is suitable for use in Kuwait</description>
		<content:encoded><![CDATA[<p>FASTtelco said:</p>
<p>- &#8220;So, we decided to bundle the Apple TV with  &#8230;.. We soon discovered that customers would not be able to use their local credit cards to purchase movies from iTunes.&#8221;<br />
- &#8220;We purchased a prepaid Visa credit card from Bank of America. We then discovered that in order to activate the card you need a valid address in the US.&#8221; </p>
<p>Don&#8217;t you see the problem here FT? If the above is indeed true, shouldn&#8217;t you have done your homework before selling these products? If you can&#8217;t purchase moves from iTunes with a local credit card, Apple would probably have informed you of the fact. You probably purchased them from some sub-distributor from abroad without any proper reasearch as to whether the product is suitable for the local market.</p>
<p>The same line of reasoning applies to the BoA credit card. I&#8217;m pretty sure that if you need a valid US address to validate it, you would probably need a valid US address to APPLY for it in the first place.</p>
<p>All this proves that you guys did not do your research properly. I work  for an electrical trading company and purchase a lot of products for them. I always examine all the technical specs &amp; applications of the product to ensure that it will work in Kuwait. And if I have any doubts,  I always consult with the manufacturer and only buy the goods once I am convinced that it is suitable for use in Kuwait</p>
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		<title>By: Mimi</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436724</link>
		<dc:creator>Mimi</dc:creator>
		<pubDate>Fri, 02 May 2008 17:17:13 +0000</pubDate>
		<guid isPermaLink="false">http://www.248am.com/?p=4633#comment-436724</guid>
		<description>DVLz, I&#039;m sorry but as customers I don&#039;t think we need facts to prove a point. Customers are allowed to give customer feedback to a company without them having to defend themselves. They should acknowledge and strive to improve and implement what customers have to say without pointless pointing fingers and retorts. Obviously this doesn&#039;t mean they should implement everything but that research is their job not ours- it&#039;s enough we have to pay for their pricey services and you expect us to do their research for them too?? 

And yes I use FT too.. K The Kuwaiti never said this site is blocked right now but at one point or another it has been blocked by FT and they removed it now.. but I have come to this site before among others that I found to be blocked in the past. So, our complaints are valid. We are not attacking! Any company you go to always has a line or box for suggestions or complaints. Why? Because customers are what shape any servicing company. And as customers (or former customers), I believe we were providing that feedback only to receive unnecessary retorts from FT. That, in itself, proves how poorly they treat their customers and lack of professionalism. We didn&#039;t come into this with hostility, but that&#039;s what we received. If they truly valued their paying customers, they should have handled this much differently. Honestly, this whole scenario has got me wanting to switch ISPs.</description>
		<content:encoded><![CDATA[<p>DVLz, I&#8217;m sorry but as customers I don&#8217;t think we need facts to prove a point. Customers are allowed to give customer feedback to a company without them having to defend themselves. They should acknowledge and strive to improve and implement what customers have to say without pointless pointing fingers and retorts. Obviously this doesn&#8217;t mean they should implement everything but that research is their job not ours- it&#8217;s enough we have to pay for their pricey services and you expect us to do their research for them too?? </p>
<p>And yes I use FT too.. K The Kuwaiti never said this site is blocked right now but at one point or another it has been blocked by FT and they removed it now.. but I have come to this site before among others that I found to be blocked in the past. So, our complaints are valid. We are not attacking! Any company you go to always has a line or box for suggestions or complaints. Why? Because customers are what shape any servicing company. And as customers (or former customers), I believe we were providing that feedback only to receive unnecessary retorts from FT. That, in itself, proves how poorly they treat their customers and lack of professionalism. We didn&#8217;t come into this with hostility, but that&#8217;s what we received. If they truly valued their paying customers, they should have handled this much differently. Honestly, this whole scenario has got me wanting to switch ISPs.</p>
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		<title>By: ziza</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436722</link>
		<dc:creator>ziza</dc:creator>
		<pubDate>Fri, 02 May 2008 16:18:53 +0000</pubDate>
		<guid isPermaLink="false">http://www.248am.com/?p=4633#comment-436722</guid>
		<description>crocko rock:

Internet is internet, but providers and the equipment that deliver it are not the same ;-).

Gosh i feel like am defining FT .... well am not

Rayboy:

I just had chat with FT CEO, and he assured me that none of his engineers talked to you ....are you sure you had that conversation?

ur so daaaah</description>
		<content:encoded><![CDATA[<p>crocko rock:</p>
<p>Internet is internet, but providers and the equipment that deliver it are not the same ;-).</p>
<p>Gosh i feel like am defining FT &#8230;. well am not</p>
<p>Rayboy:</p>
<p>I just had chat with FT CEO, and he assured me that none of his engineers talked to you &#8230;.are you sure you had that conversation?</p>
<p>ur so daaaah</p>
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		<title>By: crocko rock</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436721</link>
		<dc:creator>crocko rock</dc:creator>
		<pubDate>Fri, 02 May 2008 15:54:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.248am.com/?p=4633#comment-436721</guid>
		<description>Internet is internet.

Don&#039;t talk crap ziza</description>
		<content:encoded><![CDATA[<p>Internet is internet.</p>
<p>Don&#8217;t talk crap ziza</p>
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	<item>
		<title>By: ziza</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436717</link>
		<dc:creator>ziza</dc:creator>
		<pubDate>Fri, 02 May 2008 10:10:01 +0000</pubDate>
		<guid isPermaLink="false">http://www.248am.com/?p=4633#comment-436717</guid>
		<description>crocko rock:

Why Mercedes is more expensive than Luxes even though the later has more technology and is much much more reliable.</description>
		<content:encoded><![CDATA[<p>crocko rock:</p>
<p>Why Mercedes is more expensive than Luxes even though the later has more technology and is much much more reliable.</p>
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		<title>By: 3azeez</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436716</link>
		<dc:creator>3azeez</dc:creator>
		<pubDate>Fri, 02 May 2008 10:05:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.248am.com/?p=4633#comment-436716</guid>
		<description>crocko rock, because you can view &quot;mature contents&quot; on youtube without problems. I heard QNet are blocking them :/</description>
		<content:encoded><![CDATA[<p>crocko rock, because you can view &#8220;mature contents&#8221; on youtube without problems. I heard QNet are blocking them :/</p>
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		<title>By: crocko rock</title>
		<link>http://www.248am.com/kthekuwaiti/kuwait/fasttelco-responds/#comment-436714</link>
		<dc:creator>crocko rock</dc:creator>
		<pubDate>Fri, 02 May 2008 08:22:08 +0000</pubDate>
		<guid isPermaLink="false">http://www.248am.com/?p=4633#comment-436714</guid>
		<description>Hey FT: 

The funny thing is, you&#039;ve danced around in circles and completely avoided the biggest question. 

Why is FT 30-40% more expensive than it&#039;s competitors for the same goods?</description>
		<content:encoded><![CDATA[<p>Hey FT: </p>
<p>The funny thing is, you&#8217;ve danced around in circles and completely avoided the biggest question. </p>
<p>Why is FT 30-40% more expensive than it&#8217;s competitors for the same goods?</p>
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