Just hope this gets fixed ASAP, sick of these silly problems only happening In the Middle East and taking FOREVER to fix.

Yes Qualitynet is back at around 80%, we’ve been rerouted to Singapore and across the Pacific around the other side of the world, this is a temporary emergency reroute by Teleglobe.

expected effect:
- browsing almost back to normal
- latency sensitive apps still suffering between 450-650 ms and more when congested in peak afternoon times.

And there’s more than 1 cable, there’s actually 3:
- SEMEWE3 and FLAG
- SEMEWE4

Qualitynet uses three different routes – through Saudi Arabia to Teleglobe, through FOG (Fiber Optic Gulf) to FLAG (Fiber Link Around the Globe) and Satellite back-ups. I’m sure Fasttelco must be having similar sources of redundancy, as many people using Qualitynet and Fasttelco are happier than UCC clients.

MTC EGO also uses Qualitynet Internet service, that’s why they’re working fine. Whereas Wataniya is relying on UCC and UCC relies on KUIX (Kuwait Internet Exchange – it belongs to MoC), which is completely down, hence, no wonder why there’s no connection.

One should also understand how the Internet peering works in Kuwait. We have multiple links going out from Kuwait through Saudi and through FOG. One of the main peers in this region is EMIX (Emirate Exchange, UAE) and Teleglobe terminates in Saudi. So Kuwait will have to rely on these two fiber links unless there’s a third fiber connectivity alternative.

For people favoring Satellite uplink/ downlink, please understand a fact that satellite can give limited downlink with huge latency, and no way it can be compare with an STM link.

The estimated time to repair these links might will take from 10 – 12 days, let’s say 2 weeks and hope that services are reinstated earlier.

It seems that speed is affected on addresses that finalize in the western world… (obvious I guess)….

I was downloading some drivers and I am getting my normal speeds of 200kbps.