Comments on: USWS new address

By: Rejoy

Rejoy — Mon, 17 Mar 2008 06:58:32 +0000

Cajie,

Thats exactly my point.
I use Burgan Bank and BKME bank both knet cards are not accepted in USWS online, only NBK debit cards are accepted.
As for the credit card i use visa issued by BKME and it was not accepted either.
Now my option is only to pay by cash. I called up the customer service and they said there is no additional fees or anything, a shipment of 19.5kg would cost you KD 69.000 if you pay by cash and USD 217.00 if you pay online. I found it little confusing and hard to digest.

By: cajie

cajie — Mon, 17 Mar 2008 06:48:34 +0000

Rejoy,
I am confused.
In your previous statement, you want USWS to offer multiple payments (they do that. You can pay by credit card, KNET etc.)
If you follow this route, the exchange rate is calculated by the NBK payment gateway, and you end up paying exactly the KD value computed by NBK.

So why would you want to pay by cash? Maybe they charged you some additional fees to convert you cash back into KD and thus losing on the exchange rate difference?

By: Rejoy

Rejoy — Mon, 17 Mar 2008 06:39:24 +0000

OMG!!!

Don’t get me wrong dear fellows
I am 100% satisfied with their timely service
Not even once it was delayed/lost or anything like that.
USWS is the best.

I was not comparing USWS with any other service but to itself.
They raised an invoice for USD 217.000 (KD 59.500) and took KD 69.000 when i paid by cash. Any body who knows the exchange rate will feel the same thing what i felt.Thats all Other than that USWS is a very good service.

By: 3azeez

3azeez — Sun, 16 Mar 2008 22:06:15 +0000

no one told me

By: Mark

Mark — Sun, 16 Mar 2008 20:11:56 +0000

SkyNet

By: Tan Go

Tan Go — Sun, 16 Mar 2008 20:10:25 +0000

when you use USWS, which carrier (exact name) delivers the ordered items IN Kuwait..

By: Mark

Mark — Sun, 16 Mar 2008 18:14:56 +0000

I think they would probably leave it open for some time but its better to call them and be sure about this.

By: Sam

Sam — Sun, 16 Mar 2008 18:14:03 +0000

Do you guys know till when they will be staying in the old address? because I have a couple of orders waiting for stock to be available and I’m afraid that they would be fulfilled and sent when they have already left to the new address. There should be a transition period for such things or at least they should keep collecting from the old address for about 2 weeks or something.

By: Mark

Mark — Sun, 16 Mar 2008 17:10:41 +0000

i guess… if you come from the future? they haven’t changed addresses yet lol

By: Q8-Shabab

Q8-Shabab — Sun, 16 Mar 2008 17:08:28 +0000

AHA!!!

Then this why they lost my package for a whole one week then???

By: fatfukka

fatfukka — Sun, 16 Mar 2008 16:09:51 +0000

they are good i use many time, no problem and delivery man helpful and friendly guy,

By: Khalid

Khalid — Sun, 16 Mar 2008 15:55:37 +0000

Mark, may you please just unban me?!

By: steve_leb

steve_leb — Sun, 16 Mar 2008 15:10:27 +0000

man.. they have not sent me a email yet telling me about it.. i want to purchase some goodies in the coming few days.. so do i ship to the old or new address..

By: cajie

cajie — Sun, 16 Mar 2008 11:59:38 +0000

Rejoy,
I don’t know about you, I’ve been using ushopweship for ever since they opened up and have received over 60 separate packages from them. I like the fact that I can pay using my Knet card and get 2% discount. Aramex does not even offer an online payment to the best of my knowledge.
In all my dealings with them, I had only 1 occasion where they messed up and lost my package; but were good enough to refund me $30.

1 in 60 is pretty good service in my opinion which translates to 98% satisfaction.

By: Mark

Mark — Sun, 16 Mar 2008 11:57:16 +0000

Rejoy you can say whatever you want, you can attack them, complain, anything. Just take a minute and write something, dont just keep copying and pasting the exact same comments over and over.