Comments on: What problems do you have with Aramex? http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/ Mark and Nat, a married couple who are living in Kuwait. Both are designers, Mark works in advertising while Nat runs her own design studio called Push+Pull. Mon, 13 Feb 2012 07:29:05 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Mohammed Sabri http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-540500 Mohammed Sabri Fri, 16 Dec 2011 14:31:25 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-540500 To be completely fair. Sometimes the fault doesn't fall on aramex. Sometimes the real one to blame is the customs officers and thier lack of doing thier job right and on time. So be fair and curse your government as well To be completely fair. Sometimes the fault doesn’t fall on aramex. Sometimes the real one to blame is the customs officers and thier lack of doing thier job right and on time. So be fair and curse your government as well

]]> By: Naveed http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-540420 Naveed Thu, 15 Dec 2011 15:31:50 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-540420 I requested a pick up from Amman Jordan to Saudi Arabia Hail which takes minimum 3 days But my shipment is Hanging in Riyadh (according to web site) and not been deliverd now 11 days. I even calledup their Operations Manager he replied last 2 days with false promise but now he too does not pickup call. Toll free number has blank reply waiting for reply mail everyday Mail me if anyone have solution for this. I requested a pick up from Amman Jordan to Saudi Arabia Hail which takes minimum 3 days But my shipment is Hanging in Riyadh (according to web site) and not been deliverd now 11 days. I even calledup their Operations Manager he replied last 2 days with false promise but now he too does not pickup call. Toll free number has blank reply waiting for reply mail everyday Mail me if anyone have solution for this.

]]> By: mettej http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-537561 mettej Mon, 07 Nov 2011 06:23:44 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-537561 I am from Chennai, India. I ordered an item on ebay its location is also Chennai. The seller shipped the item on the same day. Aramex took 4 days to deliver the item within the city.... Crappy couriers I am from Chennai, India. I ordered an item on ebay its location is also Chennai. The seller shipped the item on the same day. Aramex took 4 days to deliver the item within the city…. Crappy couriers

]]> By: Zuber http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-525595 Zuber Fri, 10 Jun 2011 02:58:05 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-525595 Hey man how can you say that these guys at Aramex have good service. These guys have no clue on how to differentiate their head from their ass. I dont really use them but my parents generally use them to ship me stuff to the US. Firstly they overcharge you and then they ship the packages between their LA and NY packages before the package ever reaches you. So generally an express pakage from the mideast will arrive in the US in 2-3 weeks, ie if you are lucky and in one piece without being damaged. Then they over charge you. Like this last time the original airway bill lists as 8kg but then their systems change that to 38kgs and bill u accordingly. Hey man how can you say that these guys at Aramex have good service. These guys have no clue on how to differentiate their head from their ass. I dont really use them but my parents generally use them to ship me stuff to the US. Firstly they overcharge you and then they ship the packages between their LA and NY packages before the package ever reaches you. So generally an express pakage from the mideast will arrive in the US in 2-3 weeks, ie if you are lucky and in one piece without being damaged. Then they over charge you. Like this last time the original airway bill lists as 8kg but then their systems change that to 38kgs and bill u accordingly.

]]> By: LizQ8 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-516970 LizQ8 Thu, 17 Feb 2011 09:10:50 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-516970 I have been a member for 10 years now. Their prices use to be GREAT! 2KD was minimum charge. Their charges went up then they added 1KD for quick standard clearance for customs and so minimum charge is now 4KD yet clearance is taking longer. We pay duties to customs so why the **** are we paying 1KD per package? I think Aramex is pocketing that extra 1KD!!! Also I buy a LOT of stuff online. I use to combine shipping and have packages sent every 2 weeks as it was cheaper. Aramex stopped too! My complaint.... Anytime I saved money, the service got cancelled. Cost went up, service slowed down. Take off 1kd clearance charge per package that was supposed to clear stuff faster and take your time! Bring back bulk shipping! You know your ripping us off! I have been a member for 10 years now. Their prices use to be GREAT! 2KD was minimum charge. Their charges went up then they added 1KD for quick standard clearance for customs and so minimum charge is now 4KD yet clearance is taking longer. We pay duties to customs so why the **** are we paying 1KD per package? I think Aramex is pocketing that extra 1KD!!!

Also I buy a LOT of stuff online. I use to combine shipping and have packages sent every 2 weeks as it was cheaper. Aramex stopped too!

My complaint…. Anytime I saved money, the service got cancelled. Cost went up, service slowed down.

Take off 1kd clearance charge per package that was supposed to clear stuff faster and take your time! Bring back bulk shipping! You know your ripping us off!

]]> By: bashar http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-512093 bashar Mon, 20 Dec 2010 13:39:51 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-512093 Hi guys , I am thinking of buying an HP laptop from their website in the US and delivered it to Kuwait through Aramex Shop and ship but I noticed that HP states that "We do not ship to PO Boxes." Does that means that I cannot use Aramex ?? Hi guys ,
I am thinking of buying an HP laptop from their website in the US and delivered it to Kuwait through Aramex Shop and ship but I noticed that HP states that “We do not ship to PO Boxes.”
Does that means that I cannot use Aramex ??

]]> By: JSA - Oman http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-495751 JSA - Oman Sun, 16 May 2010 11:46:47 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-495751 1.Not organised. 2.Irresponsible replies / answers, 3.No proper tracking system if the items are lost 4.Put you onhold for a longtime since aramex representatives doesn't know how to answer a customer ARAMEX - Crap 1.Not organised.
2.Irresponsible replies / answers,
3.No proper tracking system if the items are lost
4.Put you onhold for a longtime since aramex representatives doesn’t know how to answer a customer

ARAMEX – Crap

]]> By: Michelle H http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-470369 Michelle H Tue, 11 Aug 2009 17:23:09 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-470369 After the service I got today I can say that ARAMEX or I should say ARAMESS is one of the LOUSIEST delivery service you'll find in the planet. You would think that by signing up to their SHOP & SHIP service they could handle a simple task of creating a new customer account, but I found that even the easiest task was a CHALLENGE for the courier snailmail service. I signed up on August 6, 2009 at their branch location on King Abdullah Street (Exit 10) in Riyadh after paying 132 riyals Raed, the customer service agent, took my money, didn't bother to tell me what would happen next, until I asked him. Then he told me I should be expecting a mailing address/P.O. Box address via email within 2-3 days. I asked Raed for the Branch phone number and strangely enough ARAMEX can't afford to get a land line number, basically there was no office telephone. Raed gave me his personal cell phone. After 2 days had passed, I called the 3rd day on Saturday and asked Raed where's my US Post Box address, he replied that to give it another 2 days. Honestly, I got fed up and emailed Mohammed Badaway, the Shop and Ship Manager about sending me an address ASAP. I'm still waiting till this day for a reply. I don't know if Mr. Badaway is dead or in acomma, unfortuantely it seems like Aramex is an expert at hiring a staff that's unresponsive. On Monday I popped in the office again and paid Raed a visit & asked him where's my address. He telephoned Mr. Ibrahim and didn't get through and got a hold of him on the 2nd try. Raed said that Mr. Ibrahim would contact me by cell phone, they confirmed my cell/mobile number. I'm still waiting for Mr. Ibrahim's call. Again, I can only say ARAMESS is reliable for taking your $$money$$ and giving their customers a headache. I really doubted that MR. Ibrahim would have called so I asked Raed, "Well, what if he doesn't call me." Raed replied that he himself would call me. I gave up on ARAMESS and on August 11th, I decided to cancel my account with the MESSY courier service and get my $$ back. I don't understand why I would have to beg for service. Raed doesn't have much work to do. If you pay him a visit you'll find that there's nothing going in that office, it's dead as a doornail. SNAILMAIL SERVICE YOU NEED TO STAY AWAY FROM..That should be their new motto.... . After the service I got today I can say that ARAMEX or I should say ARAMESS is one of the LOUSIEST delivery service you’ll find in the planet. You would think that by signing up to their SHOP & SHIP service they could handle a simple task of creating a new customer account, but I found that even the easiest task was a CHALLENGE for the courier snailmail service.

I signed up on August 6, 2009 at their branch location on King Abdullah Street (Exit 10) in Riyadh after paying 132 riyals Raed, the customer service agent, took my money, didn’t bother to tell me what would happen next, until I asked him. Then he told me I should be expecting a mailing address/P.O. Box address via email within 2-3 days.

I asked Raed for the Branch phone number and strangely enough ARAMEX can’t afford to get a land line number, basically there was no office telephone. Raed gave me his personal cell phone.

After 2 days had passed, I called the 3rd day on Saturday and asked Raed where’s my US Post Box address, he replied that to give it another 2 days. Honestly, I got fed up and emailed Mohammed Badaway, the Shop and Ship Manager about sending me an address ASAP. I’m still waiting till this day for a reply. I don’t know if Mr. Badaway is dead or in acomma, unfortuantely it seems like Aramex is an expert at hiring a staff that’s unresponsive.

On Monday I popped in the office again and paid Raed a visit & asked him where’s my address. He telephoned Mr. Ibrahim and didn’t get through and got a hold of him on the 2nd try. Raed said that Mr. Ibrahim would contact me by cell phone, they confirmed my cell/mobile number. I’m still waiting for Mr. Ibrahim’s call. Again, I can only say ARAMESS is reliable for taking your $$money$$ and giving their customers a headache. I really doubted that MR. Ibrahim would have called so I asked Raed, “Well, what if he doesn’t call me.” Raed replied that he himself would call me.

I gave up on ARAMESS and on August 11th, I decided to cancel my account with the MESSY courier service and get my $$ back. I don’t understand why I would have to beg for service. Raed doesn’t have much work to do. If you pay him a visit you’ll find that there’s nothing going in that office, it’s dead as a doornail. SNAILMAIL SERVICE YOU NEED TO STAY AWAY FROM..That should be their new motto…. .

]]> By: davinder http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-469892 davinder Wed, 05 Aug 2009 04:48:15 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-469892 Aramex is not a good courier Service. First reason Not supports Customer. Second is I booked a parcel BOMBAY TO PUNJAB LUDHIANA on 1august today is 5august . yet not received.When i booked from BLAZEFLASH , DTDC and BlUEDART . it receives in 2-3 days. Aramex is not a good courier Service. First reason Not supports Customer. Second is I booked a parcel BOMBAY TO PUNJAB LUDHIANA on 1august today is 5august . yet not received.When i booked from BLAZEFLASH , DTDC and BlUEDART . it receives in 2-3 days.

]]> By: koka http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-454073 koka Tue, 06 Jan 2009 21:11:11 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-454073 I have a question does my account in aramex have to be the same perosns' name in my visa ?because i still don't have one it's my mom's . i have ordered some stuff from ebay since december 26th and still nothing no email no sms at least they should warn us before they arrive so we can be ready with the cash and everything and Yeah they DON'T answer the phone ever I have a question
does my account in aramex have to be the same perosns’ name in my visa ?because i still don’t have one it’s my mom’s . i have ordered some stuff from ebay since december 26th and still nothing no email no sms at least they should warn us before they arrive so we can be ready with the cash and everything

and Yeah they DON’T answer the phone ever

]]> By: Yabiraad http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-451929 Yabiraad Tue, 09 Dec 2008 19:44:12 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-451929 They should send email notifications about aramex's working hours and non-working days! US shipping takes TOO MUCH TIME! They should send email notifications about aramex’s working hours and non-working days!

US shipping takes TOO MUCH TIME!

]]> By: Moe http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-450727 Moe Sat, 22 Nov 2008 03:25:43 +0000 http://www.248am.com/mark/interesting/what-problems-do-you-have-with-aramex/#comment-450727 you people started to make me worried with your complaints about my next shippment. i ordered stuff worth 1000$ almost and im going to go nuts if it got lost. so far it stayed 3 days going on the 4th day in US Aramex and somthing telling me its going to take longer than this to get shipped to Kuwait. and its going to get me more nuts if it got lost and they told me about the 100$ compensating policy. let's hope it won't come to that. but if all the complaints were true then i guess the most reasonable issue for Aramex to solve is with the Kuwaiti customes cause it doesn't make any sense to pay full fees and they only had half of the job done. and about the phone i won't compalin about that i ranged few times but i figured at the end i wasn't following the right process through the IVR Aramex is having so it was my mistake. Fees should be negotiable if weight is exceeding certain limit. you people started to make me worried with your complaints about my next shippment. i ordered stuff worth 1000$ almost and im going to go nuts if it got lost. so far it stayed 3 days going on the 4th day in US Aramex and somthing telling me its going to take longer than this to get shipped to Kuwait. and its going to get me more nuts if it got lost and they told me about the 100$ compensating policy. let’s hope it won’t come to that. but if all the complaints were true then i guess the most reasonable issue for Aramex to solve is with the Kuwaiti customes cause it doesn’t make any sense to pay full fees and they only had half of the job done.

and about the phone i won’t compalin about that i ranged few times but i figured at the end i wasn’t following the right process through the IVR Aramex is having so it was my mistake.

Fees should be negotiable if weight is exceeding certain limit.

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