Comments on: A call from BMW

By: zahed

zahed — Sun, 29 Apr 2007 06:50:40 +0000

after seeing or hearing what was said about them i guess the word reached the right person loooooooooool your the man MARK

By: guessed

guessed — Sun, 29 Apr 2007 06:42:01 +0000

I wonder, how would a customer without a relatively high profile blog have been treated?

Maybe if there was some kind of consumer organisation that sent anonymous purchasers out to different outlets and wrote up their experiences both good and bad then perhaps customer satisfaction would be more prevalent in Kuwait.

By: Rejoys

Rejoys — Sun, 29 Apr 2007 05:43:06 +0000

i am glad that they finally understood how to behave.

By: Andrew L.

Andrew L. — Sun, 29 Apr 2007 00:53:59 +0000

About time. It shouldn’t have been anything but a free repair.

BTW, since your car is (I’m guessing) past warranty, I recommend not ever taking it to the stealership again. They don’t do work better than anyone else, and they charge you way above market prices simply because they are the dealership.

By: K u w a i t o o n s . c o m

K u w a i t o o n s . c o m — Sat, 28 Apr 2007 21:10:00 +0000

thats unfair, as u said they should have good service at all times. even if they fixed your car, they still suck cause they made u go through all this hastle !! so much for customer satisfaction in BMW kuwait.. their headquarters should know…

By: Zorbon

Zorbon — Sat, 28 Apr 2007 19:02:30 +0000

Make sure you tell him that.

By: Mark

Mark — Sat, 28 Apr 2007 17:09:15 +0000

well although i am glad they are fixing it i hate the fact that they are because of the emails i sent or because of the blog. they should have good service all the time not just when people complain.

By: lfc-q8

lfc-q8 — Sat, 28 Apr 2007 16:52:21 +0000

wow mark good for u… its shows that blogs now are the new wastaaa

By: Intlxpatr

Intlxpatr — Sat, 28 Apr 2007 16:40:35 +0000

Wooo Hoooooo! The power of the pen!

By: Armani_Exchange

Armani_Exchange — Sat, 28 Apr 2007 16:40:23 +0000

Lucky you mark …. few people here in Kuwait have this kind of treatment ;)

By: Marzouq

Marzouq — Sat, 28 Apr 2007 16:35:00 +0000

looool! Well hopefully they will fix it!

By: Labeeb

Labeeb — Sat, 28 Apr 2007 16:24:41 +0000

OMG…

I need to have a blog right now!!!

By: EniGma

EniGma — Sat, 28 Apr 2007 15:33:46 +0000

haha looks like he read yer blog!

By: vampire

vampire — Sat, 28 Apr 2007 15:25:21 +0000

i’m starting a blog…

By: Purgatory

Purgatory — Sat, 28 Apr 2007 15:18:11 +0000

yeah fix the leak but what about other problems, did they fix what they intended to fix the first time?