Alshaya Secret Shoppers Program
A friend just signed up for the Alshaya secret shoppers program. I don’t know if its new or not but the work involved sounds pretty cool. Basically as a secret shopper you are required to shop at Alshaya stores every week and then write about your experience. You also get two meals at Alshaya restaurants every week worth KD14 which you also need to write about. Based on your feedback Alshaya then try and improve their service.
The pay seems pretty decent too once you get more experienced. New shoppers get paid KD75 a month while silver shoppers get paid KD150 and gold shoppers get KD300. I think more bloggers should participate in this since bloggers spend a lot of time writing about their experiences anyway.
How do you sign up for it? You can’t. Its a secret program which not many people are supposed to know about (ooops!). My friend was able to sign up because he knew someone who was already a secret shopper. So ask around I guess or give them a call and try your luck? I think its really great they have a program like this and more companies should do it if they aren’t already.
Our company has been doing the secret shopper thingy for more than 10 years.
It’s a great way of identifying problems in your customer-facing area.
I am one of the mystery shoppers too.. I have a feeling I know who ur friend is.. I thought he/she (for the sake of secrecy) looked familiar. It is an interesting way of improving or to maintain the quality..
Anyhow Shoppie mate.. In case ur wondering I am the one who suggested they have a mystery shopper/auditor on their form for the typo’s…
good luck on ur mission
this is must for retail companies, its easy to try hard for a while to keep service levels up and then get lax and let them deteriorate, its good to know that Alshaya has systems in place to maintain and build brand quality and service.
You could get in if you know someone at NBK service quality team, the “mystery shop” each other.
too damn lazy ……
You get paid to shop? D=
I know one of my friends would really love this ^^” Heck I’d love it too ^^
I want I want I want plzzzzz I WAAAAAANT :D
BTW did you went to sea shell ( Kempenski ) Beach party last friday?
man i was the best ever, i never thought that this could happen in Kuwait..
not strings but thongs man wohooo ma woman got sooo pissed offf from me but come on nice you know want shaking all day in front of you… who ever arranged it made LIK look like losers haha no offense
Moe — zis sing I mean za par6y where zis happen?
sea shell where kempinski was down south after mangaf.. man everything was there and when i say everything i mean everything plus a pretty nice jet-boat lol yeah believe me i was shocked some guy have a small “fluka” with wings that flies around and go back down the sea.. amazing i hope they’re planing an other.. in case they will I’ll post it for mark to mark
something like this…
http://www.internationalservicecheck.com
these guys perform service checks in kuwait as well..
u can sign up online..
I used to work for alshaya and i never heard of such a program. DAMn!
free food, freee shopping stuff and stuff! and an added bonus we get paid for it! i should of applied for that job!!
I guess you probably didn’t get such a program since you were an employee?
we used to do that when was working in the bank and we call it GHOST SHOPPER ;)
moe ,,, talk more details about the beach party sounds sooooooo tempting ;)
I’m assuming that people are missing a point.. you should shop at the stores.. meaning you have to buy something no matter how little.. you have to really write up an experience, I bet there is more to it then it seems.
Overall a very good program if they are applying it correctly!
I wantttttt!!!!! I shop all the time at alshaya, in Kuwait, in Amman even in Beirut :P
classy: the beach party was awesome and EVERYTHING was available.. there were Lebanese, European, American and a some cool open minded Kuwaitis (1%) I had to get drunk and drive a Jet Ski it was sooooo crazy woman went yelling ” nazelneeeee” and i was ” wohoooooo” she was almost going to have a nervous break down when i told her the jet is not working ! (in the middle of no where hahaha) and dacing on with DJ crow… the music was trans man it was really nice the party ended at 8 but the after party (if you had a room) till 2:00AM YEAH!!!
can i be a bank secret shopper? i’ll quit my uni and come back.
yes like marzouq said you have to shop and buy stuff at the store. But when you are done you can just return them for a full refund.
moe.. Woow it looks like that you was in malibu beach not julai3a beach lol ;)
I’m in :>
I don’t think they give u the 75 dinars just so u’d spend it. i’m sure they’ll give u the 75 dinars only after you spend 400 :/
im lovin’ the sound of this ,, I know that banks do that on a frequent basis, but a retailer doing the same process is quite something. I think this shows how the AlShaya management is really serious about the efficiency, the empathy, and degree of satisfaction their customers are perceiving.
*a good move, from a respected company.
That job was MADE for me!
I waaaaaant ! ;(
Oh, by the way, i have a question….
Ive noticed that most pharmacies have changed their signs and are now ‘Boot’s pharamacies’ but still have their old names as well…..and they are sprouting up almost everywhere………so whats the story behind this?
I heard the Kempenski party sucked balls. I mean who holds a rave at 10AM?? I saw pictures of the event and it has lots of families sitting on the beach looking like they were having a big picnic lol
Delicately … i didnt noticed that in jam3ia pharmacies ? also the pharmacies in jabria and other areas they are still keeping the same name
Mark … am Soooo curious to see the PHOTOS ;P
Don’t worry there were no thongs or anything of that sort.
hahahahahaha did i mentioned anything like that ;P ??! even though its kind of fun to see whats happening around the country ;)
Classy:
There is a Boots in Jabriya, but it is a new store, i mean it wasnt a pharmacy b4. Im not 100% sure…but i think the pharmacy in Faiha jam3iya or Rawda changed to Boots (with the old name too)….i have a bad memory…..and for sure the pharmacy in Plaza Hawalli is now a Boots but its also still keeping its old name.
secret parties in Kuwait are so 90′s
Delicately… thats right, boots pharmacies are expanding lately, which is a good thing cuz am one of the big fan :)
Halahal, the International Service Check (www.internationalservicecheck.com) people only pay US $ 16 (around 4kd) per check and they want you go to in and purchase something from the shops with your own money and they will reimburse you. As if!
walla man there was !! i’m not lying 2 Bulgarians woman 20s were sitting right next to us and we spoke wid em, had a couple of drinks till my woman came.. who ever showed u the pics mark is sooo mistaken!! the party went till 2 AM (private) Mark if you want i can send u some pics just as proof + i didn’t see any families where i was (swear to god)
the pictures are up on facebook and it just looked really lame. 2 bulgarian chicks doesn’t make the party rocking..
yeah i know but figure of speech.. there was americans and germans also many other nationalities.. MARKKKKKK it was great really
loooool Mark,Moe khalas forget about the party, but dont forget to invite me to the next one ;P
hahahaha sure i will and mark 2 on 13th of this month there will be another one.. atleast that’s what i heard.. incase there is another i’ll inform u sure
it was gr8 : P
Moe is intent on proving that the party he attended with “his woman” was as great as he says it was.
Don’t worry Moe – I believe you!
hahahah naaa i’m just playin here Les.. teasing with mark a bit..
hey mark you know what you should do for the next review which would be really interesting “fish” the best restaurant and best fish recipe…
PS: mine is salmon with white mushroom sauce yummy..
thanks Moe ;)
I was a mystery shopper for Al-Shaya’a stores, with a company in India!
And there is in Kuwait, a company called khayal.com, there is a lady her name is Mona, tell her Mai told me about u :P
They have a lot of assigments ..
and i also worked with a company in KSA
Its intresting, but its known that the payment is not much.. the experince is so coooooooooooooooooooooooooool .. wanassa ;D
[...] week I posted about Alshaya’s mystery shopper program and now I found out about another program by a company called Khayal Consultants. Best part is you [...]
I got through ! Mystery shopping be on !
internationalservicecheck works fine, they don’t pay much but at least they DO pay within a couple of days. I never had problems with them, and with time you get high level service checks such as taking an exam in a certified IT center or shopping something else than food and mcdonalds.
i realize this entry was posted almost two years ago, but i just wanted to share some new found information. all i did was fill out the following form http://customercare.alshaya.com/AlshayaCFS/survey.aspx and i was contacted the next day by alshaya!