Alshaya Secret Shoppers Program
A friend just signed up for the Alshaya secret shoppers program. I don’t know if its new or not but the work involved sounds pretty cool. Basically as a secret shopper you are required to shop at Alshaya stores every week and then write about your experience. You also get two meals at Alshaya restaurants every week worth KD14 which you also need to write about. Based on your feedback Alshaya then try and improve their service.
The pay seems pretty decent too once you get more experienced. New shoppers get paid KD75 a month while silver shoppers get paid KD150 and gold shoppers get KD300. I think more bloggers should participate in this since bloggers spend a lot of time writing about their experiences anyway.
How do you sign up for it? You can’t. Its a secret program which not many people are supposed to know about (ooops!). My friend was able to sign up because he knew someone who was already a secret shopper. So ask around I guess or give them a call and try your luck? I think its really great they have a program like this and more companies should do it if they aren’t already.
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48 Comments, add your own...
1. cajie | June 1st, 2008 at 12:38 pm
Our company has been doing the secret shopper thingy for more than 10 years.
It’s a great way of identifying problems in your customer-facing area.
2. secret SHOPPIE | June 1st, 2008 at 12:53 pm
I am one of the mystery shoppers too.. I have a feeling I know who ur friend is.. I thought he/she (for the sake of secrecy) looked familiar. It is an interesting way of improving or to maintain the quality..
Anyhow Shoppie mate.. In case ur wondering I am the one who suggested they have a mystery shopper/auditor on their form for the typo’s…
good luck on ur mission
3. dezrt ninja | June 1st, 2008 at 12:56 pm
this is must for retail companies, its easy to try hard for a while to keep service levels up and then get lax and let them deteriorate, its good to know that Alshaya has systems in place to maintain and build brand quality and service.
4. mykblog | June 1st, 2008 at 1:49 pm
You could get in if you know someone at NBK service quality team, the “mystery shop” each other.
5. KTDP | June 1st, 2008 at 2:53 pm
too damn lazy ……
6. Shoxin | June 1st, 2008 at 3:17 pm
You get paid to shop? D=
I know one of my friends would really love this ^^” Heck I’d love it too ^^
7. Moe | June 1st, 2008 at 3:22 pm
I want I want I want plzzzzz I WAAAAAANT :D
8. Moe | June 1st, 2008 at 3:27 pm
BTW did you went to sea shell ( Kempenski ) Beach party last friday?
man i was the best ever, i never thought that this could happen in Kuwait..
not strings but thongs man wohooo ma woman got sooo pissed offf from me but come on nice you know want shaking all day in front of you… who ever arranged it made LIK look like losers haha no offense
9. Jericholy | June 1st, 2008 at 3:35 pm
Moe — zis sing I mean za par6y where zis happen?
10. Moe | June 1st, 2008 at 3:45 pm
sea shell where kempinski was down south after mangaf.. man everything was there and when i say everything i mean everything plus a pretty nice jet-boat lol yeah believe me i was shocked some guy have a small “fluka” with wings that flies around and go back down the sea.. amazing i hope they’re planing an other.. in case they will I’ll post it for mark to mark
11. Halahal | June 1st, 2008 at 3:56 pm
something like this…
http://www.internationalservicecheck.com
these guys perform service checks in kuwait as well..
u can sign up online..
12. liliuokalani | June 1st, 2008 at 4:00 pm
I used to work for alshaya and i never heard of such a program. DAMn!
free food, freee shopping stuff and stuff! and an added bonus we get paid for it! i should of applied for that job!!
13. Shoxin | June 1st, 2008 at 4:04 pm
I guess you probably didn’t get such a program since you were an employee?
14. classy | June 1st, 2008 at 4:10 pm
we used to do that when was working in the bank and we call it GHOST SHOPPER ;)
15. classy | June 1st, 2008 at 4:18 pm
moe ,,, talk more details about the beach party sounds sooooooo tempting ;)
16. Marzouq | June 1st, 2008 at 4:55 pm
I’m assuming that people are missing a point.. you should shop at the stores.. meaning you have to buy something no matter how little.. you have to really write up an experience, I bet there is more to it then it seems.
Overall a very good program if they are applying it correctly!
17. Moey | June 1st, 2008 at 5:24 pm
I wantttttt!!!!! I shop all the time at alshaya, in Kuwait, in Amman even in Beirut :P
18. Moe | June 1st, 2008 at 5:59 pm
classy: the beach party was awesome and EVERYTHING was available.. there were Lebanese, European, American and a some cool open minded Kuwaitis (1%) I had to get drunk and drive a Jet Ski it was sooooo crazy woman went yelling ” nazelneeeee” and i was ” wohoooooo” she was almost going to have a nervous break down when i told her the jet is not working ! (in the middle of no where hahaha) and dacing on with DJ crow… the music was trans man it was really nice the party ended at 8 but the after party (if you had a room) till 2:00AM YEAH!!!
19. Rollen | June 1st, 2008 at 6:03 pm
can i be a bank secret shopper? i’ll quit my uni and come back.
20. Mark | June 1st, 2008 at 6:23 pm
yes like marzouq said you have to shop and buy stuff at the store. But when you are done you can just return them for a full refund.
21. classy | June 1st, 2008 at 6:39 pm
moe.. Woow it looks like that you was in malibu beach not julai3a beach lol ;)
22. Armani Exchanger | June 1st, 2008 at 8:01 pm
I’m in :>
23. 3azeez | June 1st, 2008 at 9:02 pm
I don’t think they give u the 75 dinars just so u’d spend it. i’m sure they’ll give u the 75 dinars only after you spend 400 :/
24. [He]speaks | June 1st, 2008 at 9:25 pm
im lovin’ the sound of this ,, I know that banks do that on a frequent basis, but a retailer doing the same process is quite something. I think this shows how the AlShaya management is really serious about the efficiency, the empathy, and degree of satisfaction their customers are perceiving.
*a good move, from a respected company.
25. Delicately Realitsic | June 1st, 2008 at 9:34 pm
That job was MADE for me!
I waaaaaant ! ;(
26. Delicately Realitsic | June 1st, 2008 at 10:08 pm
Oh, by the way, i have a question….
Ive noticed that most pharmacies have changed their signs and are now ‘Boot’s pharamacies’ but still have their old names as well…..and they are sprouting up almost everywhere………so whats the story behind this?
27. Mark | June 1st, 2008 at 10:33 pm
I heard the Kempenski party sucked balls. I mean who holds a rave at 10AM?? I saw pictures of the event and it has lots of families sitting on the beach looking like they were having a big picnic lol
28. classy | June 1st, 2008 at 10:34 pm
Delicately … i didnt noticed that in jam3ia pharmacies ? also the pharmacies in jabria and other areas they are still keeping the same name
29. classy | June 1st, 2008 at 10:36 pm
Mark … am Soooo curious to see the PHOTOS ;P
30. Mark | June 1st, 2008 at 10:38 pm
Don’t worry there were no thongs or anything of that sort.
31. classy | June 1st, 2008 at 10:42 pm
hahahahahaha did i mentioned anything like that ;P ??! even though its kind of fun to see whats happening around the country ;)
32. Delicately Realitsic | June 1st, 2008 at 11:52 pm
Classy:
There is a Boots in Jabriya, but it is a new store, i mean it wasnt a pharmacy b4. Im not 100% sure…but i think the pharmacy in Faiha jam3iya or Rawda changed to Boots (with the old name too)….i have a bad memory…..and for sure the pharmacy in Plaza Hawalli is now a Boots but its also still keeping its old name.
33. Damon Dash | June 2nd, 2008 at 2:14 am
secret parties in Kuwait are so 90’s
34. classy | June 2nd, 2008 at 7:25 am
Delicately… thats right, boots pharmacies are expanding lately, which is a good thing cuz am one of the big fan :)
35. Desert Girl | June 2nd, 2008 at 8:41 am
Halahal, the International Service Check (www.internationalservicecheck.com) people only pay US $ 16 (around 4kd) per check and they want you go to in and purchase something from the shops with your own money and they will reimburse you. As if!
36. Moe | June 2nd, 2008 at 11:49 am
walla man there was !! i’m not lying 2 Bulgarians woman 20s were sitting right next to us and we spoke wid em, had a couple of drinks till my woman came.. who ever showed u the pics mark is sooo mistaken!! the party went till 2 AM (private) Mark if you want i can send u some pics just as proof + i didn’t see any families where i was (swear to god)
37. Mark | June 2nd, 2008 at 12:50 pm
the pictures are up on facebook and it just looked really lame. 2 bulgarian chicks doesn’t make the party rocking..
38. Moe | June 2nd, 2008 at 2:00 pm
yeah i know but figure of speech.. there was americans and germans also many other nationalities.. MARKKKKKK it was great really
39. classy | June 2nd, 2008 at 2:16 pm
loooool Mark,Moe khalas forget about the party, but dont forget to invite me to the next one ;P
40. Moe | June 2nd, 2008 at 2:40 pm
hahahaha sure i will and mark 2 on 13th of this month there will be another one.. atleast that’s what i heard.. incase there is another i’ll inform u sure
41. Moe | June 2nd, 2008 at 2:45 pm
it was gr8 : P
42. Les | June 2nd, 2008 at 2:51 pm
Moe is intent on proving that the party he attended with “his woman” was as great as he says it was.
Don’t worry Moe – I believe you!
43. Moe | June 2nd, 2008 at 3:31 pm
hahahah naaa i’m just playin here Les.. teasing with mark a bit..
hey mark you know what you should do for the next review which would be really interesting “fish” the best restaurant and best fish recipe…
PS: mine is salmon with white mushroom sauce yummy..
44. classy | June 2nd, 2008 at 4:05 pm
thanks Moe ;)
45. Mai | June 7th, 2008 at 3:36 pm
I was a mystery shopper for Al-Shaya’a stores, with a company in India!
And there is in Kuwait, a company called khayal.com, there is a lady her name is Mona, tell her Mai told me about u :P
They have a lot of assigments ..
and i also worked with a company in KSA
Its intresting, but its known that the payment is not much.. the experince is so coooooooooooooooooooooooooool .. wanassa ;D
47. Kapeesh | June 23rd, 2008 at 1:44 pm
I got through ! Mystery shopping be on !
48. Anon | January 5th, 2009 at 11:06 am
internationalservicecheck works fine, they don’t pay much but at least they DO pay within a couple of days. I never had problems with them, and with time you get high level service checks such as taking an exam in a certified IT center or shopping something else than food and mcdonalds.
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