Scenario
Apple sends my Imac through Fedex to USWS then the volumetric weight is 26.0lbs
USWS ships it to me in Kuwait then the volumetric weight becomes 28.0lbs
Real fun is my combined shipment of 19.5kg is billed 217USD by USWS which is more or less KD 59.500. When I paid by cash they charged me 69.000 instead. I called up the customer service to complain. They informed me that the calculation for cash customers is as follows:
First half kg is 2.500 kd then 1.750 for every half kg.
accordingly my shipment (0.5 x 2.50)+(38×1.750)= KD 69.000
And then sends me a receipt for 217USD by mail.
OK!! what do you call this policy of charging more than 15% extra for cash payment of a USD invoice. I believe your blog is a good platform to let the service providers know how the clients feel. I hope you will post it as a new post and let other people to share their experience.
Oops.. I forgot to mention their online payment gateway was not accepting credit cards from BKME and knet cards from any other banks, only NBK Knet is acceptable. I tried my friends NBK Knet even that was gettin errors. It is high time they should give alternate payment options to include a wide spectrum of clients. And stop this practice.

btw I understand why u might be pissed and you have every right to be. Because your posts are nothing but the truth and do nothing except inform us about things you go through, I understand how you dont want people to think that you are just saying stuff about companies because you hate them or like them or want to hurt or help them out.

Its like what I posted about a few weeks ago, I say good stuff about a place and its cuz I am getting something, I say bad stuff its cuz I hate them.

Aramex is looking bad not because of me its because of their terrible service.

The reason USWS is looking good is because they have less problems then Aramex.

I know it’s my mistake, i should have checked the package , but honestly i didn’t expect such a thing.

My advice to all of you guys is to check your package before signing the paper. [specially with expensive products], also a friend of mine faced the same problem with video games or DVD’s, make sure that the CD is inside the DVD cover.

Aramex here although One day at least faster than Kuwait, are slower in fact and are becoming slower each day, not to mention the increased rates.