Comments on: Jeep Dealer Rules

By: Dead Battery

Dead Battery — Fri, 06 Jun 2008 13:47:54 +0000

[...] has happened, the first time was two years ago when I was trying to leave Souk Sharq. That same day I posted about it on my blog on how Jeep’s Road Assist was amazing, that was on June 4, 2006. Thats nearly exactly two [...]

By: Ricky

Ricky — Sat, 16 Feb 2008 10:26:32 +0000

Hi Everybody
I just happened to view your quotes, and its true the customer service is really bad in almulla behbehani, ofcourse was pretty good when jeep was with bebehani. I was a staff in bebehani jeep motors co, and when they merged with mulla, I resigned because they are the no:1 bad service in kuwait. I dont want to give shit to my valued customers. Al mulla never care for their customers or staff, and the GM and the service manager in al-rai doesent knows their job properly.

By: Yusuf

Yusuf — Thu, 08 Nov 2007 10:42:34 +0000

Hi
Came across this site while searching for Mulla Bhebhani number. I had given my Jeep for 10K service 2 days back and yet my jeep is not ready. My experience with Mulla Bhebhani is exactly opposite of what mark has written here. I bought a Grand Cherokee 10 months back. The car had some problem the day i took it out from the showroom.
The next day the car was back in their garage. The test drive car performance was excellent. However the service was horrible. When i went to complain about the car to the showroom manager in Rai. They gave me a car replacement but the showroom manager tells me that he is doing a favour to me by giving this service and It i was to buy a Ford car they would not even take a complain once the car is out of showroom. I made a complain in Dubai about the attitude but no body replied to date about the complain.
Even when it comes to servicing the car they say it will take them 2-3 days for the normal servicing of the car (i.e change in oil and filter and do normal checks). They told me it will cost me 50 KD to do the 10K service. Dont know why is it so expensive.. I hope some action is taken to improve the service. And they employ better staff who knows atleast how to talk to their customers.

By: Chris Henderson

Chris Henderson — Sun, 22 Apr 2007 10:51:02 +0000

Good Afternoon, Actually came across this site by accident and some of the comments are ideal for myself to better understand how our customers really feel about the new Chrysler, Jeep and Dodge distributor, Al Mulla & Bebehani Motor Company. Since joining MBMC ( as we affectionally call it) on the 17th of June 2006, as the GM, I am happy to hear from customers, and although cannot promises anything free, I can promise that any genuine concerns from customers always get a fair hearing and will try to resolve to 100% delight if possible. Please this is not an advert for my company but it is neccesary to say who I am, to better understand my right of response. Chris Henderson

By: moodz

moodz — Sun, 25 Mar 2007 06:30:12 +0000

Hi guys i’m new to this blog. i just want to say that i love your posts mark, especially that i’m new to Kuwait.

I was actually thinking of buying a Dodge Charger. but everybody tells me that the agent is shitty and will let you down all the time, that’s beside the “robbery”. you think i should choose a car based on the agent or is i actually like the car or not? because this is what i see everybody doing in Kuwait: choosing the agent before the car!! :)

By: Windwalker

Windwalker — Wed, 07 Jun 2006 00:36:43 +0000

My friend just loves his wrangler, its yellow too! The worst thing in his wrangler is that, the juices in my stomach are reaching the back of my throat everytime he drives it after us having dinner of something.

It really never felt that smooth, but I shit you not, everytime I am in it, its just alot of fun, driving it rocks, especially manual trans placed on your left.

By: Marzouq

Marzouq — Mon, 05 Jun 2006 06:25:42 +0000

Al Mulla parts rob you blind, my friend has spent more then 3500 KD on fixing over the past three years for a Dodge Durango that cost him 7000KD! He promised he will never buy from Al Mulla again! I cant blame him!

By: Mark

Mark — Mon, 05 Jun 2006 05:27:47 +0000

Yup they are now called Al Mulla & Behbehani Motor Company (mbmcq8.com)

This is worrying since Al Mulla are known for their crappy service. The service manager assured me though Al Mullas negativity won’t rub on to the Behbehani dealership…

By: Q

Mon, 05 Jun 2006 05:22:39 +0000

I like your posts about good service mark! You can rarely find those anywhere in Kuwait, but when its positive, its better than any ad ever!

and holla, I heard they’r doing it now, Jeep, Chrysler, and Dodge will be a Mulla/Behbehani thing

By: Marzouq

Marzouq — Mon, 05 Jun 2006 05:02:15 +0000

Thats a good thing! At least they were good about it! I wish all places were like that! But that wont really happen!

By: Meznawy

Meznawy — Mon, 05 Jun 2006 04:55:54 +0000

like chris rock would say THAT AINT RIGHT i tell ya…let me hear you say THAT AINT RIGHT!!

By: Yazeed

Yazeed — Mon, 05 Jun 2006 00:19:02 +0000

i agree with fractal00

they were too nice, and too hard to belive
no one is that good :P