Jeep service is pretty cool

I have a problem with my Jeeps AC in that it sounds like a jet engine when at full blast. So, I took the car to the dealership to get it checked since I will be in Lebanon for the next few days. While there the service guy suggested I do a full checkup since my cars millage is 75,000km. He then suggested since I am going to be out of the country he could email me a detailed cost estimate and I could reply back to him telling him what to fix and what to leave.

For a minute the guy must have thought I didn’t know what the Internet was because I kept asking him questions like:
“You have internet?”
“On this computer here?”
“So you will email me yourself and I can reply to you?”
“Do you check your email?”

I am not a fan of the Jeep’s dealership and I’ve made that clear before but the ability to receive a detailed cost estimate on my BlackBerry while I am in Beirut just made up for all their previous fuck ups. I’m impressed.


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17 comments, add your own...


  1. HeartBeat says:

    and what’s the connection between your blackBerry the the dealer sending you an email? :)

  2. Mathai says:

    Emailing job estimates ? thats good service !

  3. bo~bander says:

    hehehehehehehe

    if u get an emil from him u will be luck
    ur dreming he will 4 get u at the enD of his sheft ;p

  4. Good_Guy says:

    Mark, Don’t just end your blog yet. Wait for their job estimate, you might be in for another surprise.

  5. skyline says:

    dude .. it could be that he knew you’re the famous Mark who reviewed their dealership and he wanted to impress you !!

    You never know.

  6. Micky says:

    We have had so many problems with our Jeep here in Kuwait :( Not sure if it is the vehicle or the service.

  7. sofy says:

    shame on you!
    we can see your plate number!

  8. bo~bander says:

    loool 9ij ma3ndsh salfaH jobox make u rock man…

  9. Lucifer says:

    Mark as for Mr. Dino in the dealership in Shuwaikh (Not Rai branch) and tell him about the problem you have and you will be stasified, i used to own a ’02 TJ and i’ve taken that funbox to the limits and when ever i have a problem i always go to Mr.Dino he is european

  10. cajie says:

    This post needs to be updated.
    Did you receive the estimate by email? And were you able to view it on your blackberry in Beirut as expected?

  11. faisal says:

    mark , im worried now. im in the process of buying a charger from them
    :(
    bythe way 16kd for oil and filter is nothing u know how they charge me @ the dealer for my Peugeot 4 cylinder 21kd!!!!!

  12. mazen says:

    jeep service sucks here in UAE :(

  13. Jericho says:

    Did u got estimate?

  14. [...] back in Kuwait finally. Just an update about the Jeep garage they never ended up emailing a cost estimate since they ended up repairing the a/c at no cost. This [...]


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