Jeep service is pretty cool

I have a problem with my Jeeps AC in that it sounds like a jet engine when at full blast. So, I took the car to the dealership to get it checked since I will be in Lebanon for the next few days. While there the service guy suggested I do a full checkup since my cars millage is 75,000km. He then suggested since I am going to be out of the country he could email me a detailed cost estimate and I could reply back to him telling him what to fix and what to leave.

For a minute the guy must have thought I didn’t know what the Internet was because I kept asking him questions like:
“You have internet?”
“On this computer here?”
“So you will email me yourself and I can reply to you?”
“Do you check your email?”

I am not a fan of the Jeep’s dealership and I’ve made that clear before but the ability to receive a detailed cost estimate on my BlackBerry while I am in Beirut just made up for all their previous fuck ups. I’m impressed.



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17 Comments, add your own...

  1. 1. HeartBeat | August 10th, 2009 at 9:56 pm

    and what’s the connection between your blackBerry the the dealer sending you an email? :)

  2. 2. Mathai | August 10th, 2009 at 11:07 pm

    Emailing job estimates ? thats good service !

  3. 3. bo~bander | August 11th, 2009 at 1:52 am

    hehehehehehehe

    if u get an emil from him u will be luck
    ur dreming he will 4 get u at the enD of his sheft ;p

  4. 4. Good_Guy | August 11th, 2009 at 8:11 am

    Mark, Don’t just end your blog yet. Wait for their job estimate, you might be in for another surprise.

  5. 5. skyline | August 11th, 2009 at 8:28 am

    dude .. it could be that he knew you’re the famous Mark who reviewed their dealership and he wanted to impress you !!

    You never know.

  6. 6. Gilbert | August 11th, 2009 at 9:07 am

    LOL

  7. 7. Micky | August 11th, 2009 at 9:41 am

    We have had so many problems with our Jeep here in Kuwait :( Not sure if it is the vehicle or the service.

  8. 8. jobox | August 11th, 2009 at 10:35 am

    w sadda2to??!!!

  9. 9. sofy | August 12th, 2009 at 3:19 pm

    shame on you!
    we can see your plate number!

  10. 10. Mark | August 12th, 2009 at 5:39 pm

    so what?

  11. 11. bo~bander | August 13th, 2009 at 2:31 am

    loool 9ij ma3ndsh salfaH jobox make u rock man…

  12. 12. Lucifer | August 15th, 2009 at 9:02 am

    Mark as for Mr. Dino in the dealership in Shuwaikh (Not Rai branch) and tell him about the problem you have and you will be stasified, i used to own a ‘02 TJ and i’ve taken that funbox to the limits and when ever i have a problem i always go to Mr.Dino he is european

  13. 13. cajie | August 17th, 2009 at 3:47 pm

    This post needs to be updated.
    Did you receive the estimate by email? And were you able to view it on your blackberry in Beirut as expected?

  14. 14. faisal | August 17th, 2009 at 4:17 pm

    mark , im worried now. im in the process of buying a charger from them
    :(
    bythe way 16kd for oil and filter is nothing u know how they charge me @ the dealer for my Peugeot 4 cylinder 21kd!!!!!

  15. 15. mazen | August 17th, 2009 at 8:32 pm

    jeep service sucks here in UAE :(

  16. 16. Jericho | August 18th, 2009 at 3:40 pm

    Did u got estimate?



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