Kuwait Airways Sucks?

Ok I was just are two flights to Lebanon today, one at 12PM and the other at 3. I decided to go with the 3PM one since its 9AM now and I haven’t packed or anything yet. The problem is the 3PM flight is with Kuwait Airways. I used to prefer Kuwait Airways over Middle East Airlines but recently everyone has been complaining about the terrible Kuwait Airways delays and service and now I am just worried I am going to have the crappiest flying experience ever.. and I hate flying! Hopefully things won’t be as bad as I am guessing it will be. I will post a Kuwait Airways review when I come back or something.



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40 Comments, add your own...

  1. 1. Jazz Central | January 2nd, 2006 at 9:43 am

    I know exactly what you mean….they are most crude, rude, inexperieced airlines I have ever seen and flown with!

  2. 2. Mark | January 2nd, 2006 at 9:55 am

    I was hoping someone would comment and assure me that Kuwait Airways isnt that bad lol

  3. 3. Kthekuwaiti | January 2nd, 2006 at 10:04 am

    Its a short plane ride .. watch a couple episodes of family guy and you are there. Its not like they are going to make you sit in the storage compartment.

  4. 4. Purgatory72 | January 2nd, 2006 at 10:54 am

    Ask for nuts and it will be fine.

  5. 5. Patrick | January 2nd, 2006 at 10:59 am

    Kuwait Airways isn’t THAT bad. It’s just the space for your legs might be a problem. I dont mind the flight, i just listen to the iPod and play Quake 3 on my Powerbook and it’s fine =)

  6. 6. Ozy | January 2nd, 2006 at 1:22 pm

    I just flew with them last night and it was alright. Luckily the plane was empty so i changed my seat to a better one. I just spent my time playing GTA on my PSP.

  7. 7. Entrepreneur | January 2nd, 2006 at 5:32 pm

    Kuwait Airways sucks

    The epitome of a state run organisation that has a payroll larger than the soviet army during the cold war, yet operational efficiency resembling that of a blind man set with the task of sewing buttons onto lab coats.

    yeah… KA sucks!

  8. 8. holla | January 3rd, 2006 at 4:52 pm

    q8 3eyrr ways

  9. 9. Dr.Shrex | January 20th, 2006 at 4:26 am

    Kuwait airways has some defects,however I adore it!

  10. 10. hyperunknown | May 16th, 2006 at 5:01 pm

    KUWAIT AIRWAYS SUCKS … BASTERDS!!!

  11. 11. Jim Fenn | December 10th, 2006 at 4:18 pm

    Oh my god, I’ve just bought a ticket from London to Bangkok and since I’ve been reading these websites, it seems as though it could be the worst four hundred quid I’ve ever spent! I’ll let you know how I get on.

  12. 12. da unassuming Lebanese | January 24th, 2007 at 10:24 pm

    Kuwait Airways, hmmnn…haven’t flown with them yet but reckon they are the most low profile of Gulf carriers today.
    My weekend f***buddies tell me their inflight crew can be exceptionally rude to the point of making even US cabin crews seem polite and that in itself, says quite a bit actually.
    From what I have seen of the KU crew at the airport in Kuwait there doesn’t appear to be that much of a heterogeneity in the composition of the crew in that there is no international or a cosmopolitian feel, if you will to the crew make-up.
    This can be a big downer in today’s age of “globalisation” and “the world is my village”. Is it also true that Kuwait Airways cabin crew is notoriously garrulous and like chatting with each other to the nineties ensuring that all passengers get as little sleep as possible and arrive at their destination as sleepy bags.

  13. 13. JACKSON BAILER | January 30th, 2007 at 6:30 pm

    I flew to Paris on Kuwait Airways, It was a very pleasant and an enjoyable flight though the flight was via rome, the crew was exceptionally friendly and polite. The food was delicious, Maybe the flight you took was a bad one, all humans are not the same i guess. Anyways try a few more flights and you will agree with me. It all depends on the crew who serves you. The crew who worked on my flight were great. I would definitely fly Kuwait Airways again..

  14. 14. airbus320 | February 2nd, 2007 at 3:12 am

    kuwait airways is a fine company,,, and it has been affected by diffrent things it has been ceased its asset from kuwait government , and the member of parlemant intruduce a mass recrutment and casued and over recrutment emagin it was 6500 staff for just 16 airplans waaaw ,,and the type of staff are sucks some are not well manared,, (beduin) straight from district 10 to airport , counter peopele are bad too always jell on hair and playing with seats and reservation,,,, you can easly get denide boarding waaaw it is there favourite,,,,,apart from that,, after landing peopel stand up staright while aircraft is taxing… also some cabin crew and bitches ,,, they have backboan i mean verry big shot boyfriend and they dont fear any punishment when badly treating a passenger,,, i cant continue i feel that i will though yuckkkkkk

  15. 15. Number of time | February 2nd, 2007 at 5:15 pm

    i have been flying Kuwait Airways for years and have had the chance to see how much they spen on their maintenance and training.
    from expereince, i will avoide flying any other airline as they are too commercially driven.
    kuwait airways spends most of its revinue to ensure safety.
    think about it, if you have to split your proffits, you will need to pay for maintenance, for training of all staff and for the cabin. i personally would appreciate the important stuff first and the decrotive staff last.

  16. 16. phantom | June 12th, 2007 at 3:42 am

    im fly with kac for long time ,and someone told me that they have only 16 aircrafts so far
    and these delay we get is for ”our safety ”
    i understand that when a flight would be delayed
    they will take their sweet time in fixing the plane for any technical issues ,which means
    i rather wait couple of hours shopping/reading books at the airport than flying and crashing in to the ocean,and by the way most of my flights
    i payed for were smooth and crew were OK with me
    sure some of them might be newly employed or rude
    as KA haters put it that way but its not the case with me at all , i got a nice treatment lately during 7 hours bangkok flight when my TV wasnt working and they know that some TVs are not working aswell ,so that doesnt mean i cant use games and laptop during flights ,even one crew brought me a DVD from the first class and couple of flicks,one of the crew explained that their aircraft are little old and the entertainment system equipment are little outdated ,and in the same time ,they dont have the time to fix few monitors otherwise they would have a delay ,
    but thats not big problem if you have a laptop
    or DVD player ,and also i got the same treatment on the way back ,with totally diffrent crew
    i wrote a written compliment letter for them at the end to their managment and i really thanked
    them for keeping me happy
    what im saying is :KAC are good company but lacks good managment in the entertainment department
    and as mr bailer replied above ”humansare not the same,and i will add here ,also the crew of each flight ,one advice here : if you wanna complain ,dont shout ,they will help ,you shout
    you are rude and crude,maybe some hotheaded PPL needs to think twice before they trash the crew/company ,its funny to believe that some passengers wants to go ”ROYAL” on board
    thinks they can get massage ,well i guess
    thats ”ego ” problem not KA ,that all i can say

    so do i have to tell people that KA sucks ?
    the answer is NO ,flight companies are now in
    ”competition” mode ,so why they would lose
    passengers over person behaviour ,right ? ..

    unless…. its ” personal ” ,
    and thats explains KA haters here

  17. 17. Saquib | July 12th, 2007 at 4:28 pm

    To all above notes !! I have a reply that Kuwait Airways today is best known for its safety. The amount of time it takes to train its staff for safety and with the toughest of the examination they conduct to ensure that all its trainees are upto the mark for safety handlings…. please remember service to some extent is important but what counts more is the safety. If you are not safe but have a good service then I am sure you get a good service when you crash as well like you are served well with your dead bodies!!! but being safe is like keeping your self alive even if you had experienced a bad service. But I dnt think service is that bad as of KUWAIT AIRWAYS. You cannot clap with one hand , there are certainly reasons some time that makes the crew annoyed. The crew are their to take care of your life while you are flying in case of emergency and I think Kuwait Airways has the best tarined crew.

  18. 18. lalalalala | July 20th, 2007 at 1:40 pm

    heck i aint flying Kuwait airways again. I flew Business Class and the crew didn’t respond to my drinking request very quickly. Overall, I would rate Kuwait Airways 2/5. Why? because if you fly Lufthansa from Kuwait – Frankfurt, it would cost less than flying with Kuwait Airways….

  19. 19. love | September 4th, 2007 at 5:58 pm

    kuwait airways is big time suck…i will not flying kuwait airway in my life…that’s how much i hate kuwait airways.. i booked the ticket 3mons ahead my journey (NY TO INDIA). i have a connection flight but somehow my flight were a little late.kuwait airways manager or whoever it is was threating to my family who was traveling from ny to india that he will cancel my ticket if they don’t show up in 2minutes..what we can do. can he understand the situation, yes ofcourse he knew the situation but he just ignoring. not only that there is other people standing there want to buy the ticket for double amount that i paid…that is ridiculous…they should not do that. plus i’m traveling with my 3 little kids…that traveling was a nightmare for my kids. that’s how much we suffered…and also the ticketing people..they have no manners at all….WILL NOT TRAVEL WITH KUWAIT AIRWAYS ANY MORE…IN MY LIFEEEE…….

  20. 20. Fred blogs | September 16th, 2007 at 2:58 pm

    Like all things involving Kuwaitis. It is poorly managed by incompetants.

    Safety sucks. That’s all that matters.

  21. 21. Jack Frost | December 28th, 2007 at 9:46 pm

    Talk about incompetence! Some of you who commend the airline for it’s dedication to safety should get your facts straight. Firstly…delays in this industry are what most travellers dread. You book your flight to leave at 08:30 so you expect it to leave at that time. Making excuses that they are ensuring everything is good might be a good thing but that is a legal requirement not something the airline does as an added bonus! So they need to get rid of all their old shitty planes and get some new modern aircraft. Secondly, I worked for the airline and their safety training is terrible. They don’t teach very much and when you go for the exams the teacher walks around giving everyone who’s having problems the answers so whats the purpose of having a safety department. My present airline is 100% more professional and we really do have to know our stuff. Kuwait Airways staff just want to impress people but they just look stupid. Look at half the pilots. Most of the overweight Kuwait co-pilots wear their trousers so short you can see their socks and almost their knees. How unprofessional is that. It used to make me feel scared when I saw a pilot dressed so stupid and he’s in charge of my life. Now i don’t have to worry anymore.Kuwait Airways…….you really do suck. You need to move with the times you are lost and left behind the world. I am glad I left.

  22. 22. Ardiani | February 17th, 2008 at 8:29 am

    Hi, I’m sorry for that news above about kuwait airways. I’m a flight attendant there. I hope that you won’t get dissapointed again next time. We will do our best service for the passengers in the sky. tq.

  23. 23. Abdullah | May 31st, 2008 at 1:38 pm

    I’m a Kuwaiti teenager (18 years of age), I have lived in Kuwait all my life and I can’t even begin to describe my hate for this place.

    We have no culture, no freedom, no nature, no nothing! It’s all big fancy cars and malls – the people here are THE worst people ever! All they care about is money and their stupid hair looks, plus the way they treat non-Kuwaiti people like they are subhumans.

    Can you believe that I was prosecuted just because I listen to Extreme Metal? They thought I worship the devil and I got into trouble with the local authorities for preforming “satanic rituals” (like playing it loud in the car). Yeah…

    I’m planning to get out of this prison, go live somewhere nice in Scandinavia, preferably Norway or Finland.

    Once again, I detest this place. If you feel the same way please contact me on MSN, maybe we can be friends:

    Everseeking_Vengeance@hotmail.com

  24. 24. ahaboud | October 22nd, 2008 at 6:03 pm

    I have flown Kuwait Airways around 15 times in the past six years. It has not been exactly a pleasant flight. Food is terrible. In-house entertainment system is poor. The flight attendants and service counter are very rude, passengers are taken for granted. The staff is lacking any level of customer service, the plane feels like it is falling apart, and they are habitually late. Not to mention offices oversees and their strange policies – have to attend at the counter 3 hours before the flight, otherwise my trip gets cancelled; this cancelled trip is not refundable. I was surprisingly informed by one of KA customer service representatives that they take only the first 110 passengers arriving at the counter and immediately close the counter, whether those passengers arrive all within 10 minutes or 3 hours, confirmed their booking or on waiting list. All representatives refused telling me what time counter closes. It is a big joke. Yes I am not happy traveling with KA, but unfortunately very limited choices are out there from Kuwait to my country. Hope it gets privatized soon or new competent market players get in.

  25. 25. chittaq | November 2nd, 2008 at 3:53 pm

    ok everyone!!!ya kuwait airways sucks…ok!!as an ex-employee let me give u both sides of the story.ok..now ya planes r old,bad.food very bad.staff…OMG…worse ever.i agree.wanna know why????coz of poor management,misusing of money,low…VERY LOW SALARIES..BUT ONLY FOR NON-KUWAITI(and most staff is non-kuwait).crew r treated as criminals.no promotions for 20 yrs,no pay increase,no good flights if u dont have WASTA(connections).crew r left to deal with the pax complaints about the old planes,not working ET sys,wrong seats ,and etc.and if they cant provide adequate answer as to why KAC doesnt improve they get punished by the same management who doesnt do anything.
    ok now…second…pax111ok ppl …seriously….raelly do u want to reach from pointA to point B…or u go on=board to evaluate the crew and ask 4 things which u can see r not available or cant be fixed.i would have done anything to help all of the pax but its impossible ..trust me..with all my respect…one advice…dont be nasty to them(crew)..they have ways to get back at u…be realistic ppl…and dont get on KAC

  26. 26. hussein alanezi | November 8th, 2008 at 6:39 pm

    yeah KAC is suck in fact!
    been working in Jakarta for almost 5 years and the treatment for country manager is totally suck!
    you can imagine how the management treat local people here!
    i am kuwaiti but still got suck treatment!

    shame on you KAC management!

  27. 27. Ghostface | January 26th, 2009 at 12:27 pm

    “…dont be nasty to them(crew)..they have ways to get back at u…be realistic ppl…”

    Is that a threat? It’s that mentality that keeps passengers away from kuwait airways. It is amazing how those old planes are still being maintained. It seems as if Kuwait Airways has so many problems from the top all the way down. Todays Arab Times has an article on how 7 KAC employees embezzled 882,000kd from KAC. It’s a shame but I think so much more money has been unaccounted for then just the few stories you read about KAC in the papers.

  28. 28. KA fan | February 15th, 2009 at 10:02 am

    Kuwait Airways is the best and safety is their TOP PRIORITY Weehoo, way to go Kuwait Airways, we love you and we will always trust your judgements and fly high with you :)

  29. 29. KU Staff | February 25th, 2009 at 12:59 pm

    Beeing in KAC for 25 years I just want to say you are all right.
    Every one from his own experience can be angry or happy about our services. Because it always go back to services.
    It is right to say that that and that does not work. But again what to say about a Public Airlines who is overstaff., aging planes, and politics interfering in all aspect of the Airlines.
    Just wish that our rulers and governement realise the importance of a Nice Modern Airlines to be proud about.

  30. 30. KA fan | March 3rd, 2009 at 2:19 pm

    Cool, do you work for Kuwait Airways? I love them :)

  31. 31. scared flier | March 7th, 2009 at 10:45 pm

    But is it safe? I’m flying London – JFK on a 777. Those planes are not very old… I’m not a good flier anyway so I’d like an honest opinion from someone who knows the technical side of these things. I don’t care what the cabin is like, is the bloody thing going to fall out of the sky??

  32. 32. KA fan | March 8th, 2009 at 5:53 pm

    Rest assured that is it (until today) safe to fly with Kuwait Airways, as they have been flying to non-stop from Kuwait – New York via the Boeing 777 since 2001 or something. Until now, we never heard of a critical situation facing Kuwait Airways from flights between Kuwait and New York so what makes you think that the flight will be unsafe because you decided to board or fly it? Be releastic dude and take it easy, and you’ll be on the ground long before you know it (that’s of course only if cabin is not important to you, lols)

  33. 33. KAC888 | March 15th, 2009 at 6:03 pm

    Well guys everybody is talking about Kuwait Airways from his point of View honestly i come from a family that we have pilots on Kuwait Airways .. they have the best pilots i the world and Kuwait Airways is the first company to present (co-flying A320 and A340) aircraft that means a single pilot can fly both types. that will add a big plus for Kuwait Airways pilots .. and i assure they have the best pilots .. and for saftey record thank god Kuwait Airways has a clean record compared to other airlines. the only problem is to get rid of politics.

  34. 34. Mech | March 20th, 2009 at 4:28 am

    Safety record? u mean lucky record…Yes they are extremely lucky that theres no mechanical failures (major) in the aircraft despite of malpractices. Yes, pilots are the best.. assuming but majority of safety depends on the mechanical aspects (maintenance)..You can teach a monkey how to fly a plane but u cant teach it how to fix the plane.

    Im employed there..a mechanic. Ive been working in different countries/companies but this KAC is unique. Most of their mechanics just learned from experience (ignorant and arrogant of proper maintenance procedures). Most of them are not really trained. Just some porters who got absorbed by companies bcoz most of their mechs went to other company.

    Despite of these..there are still some few good men/women who struggles to keep other’s footsteps straight. Good mechs who corrects others mistakes but not recognized not even got promoted. Few people working long hours just to make sure others wont mess with the aircraft.That is why KAC is stil safe to fly. and has a huge potential to be great (KAC is government owned…Kuwait is very very rich country).I think they can be the best in just couple of years provided that the management’s morale will be high.

  35. 35. saleem kazi | June 8th, 2009 at 11:09 pm

    Well my opinion might be just different from all of you who criticize Kuwait Airways. Regardless to all the other complains anyone has for flight delay or service, have you guys ever noticed it has been flying from decades now and had never had a fatal accident till now (Touch wood) unlike all the other major and well known airlines so far.

    I think it is the worlds safest Airlines to fly with so far and may I ask the criticizers one question? What is more important? Safety or other minor problems? (Which all Airlines have also) Think about it every body.

    Go and check the safety record of this Air lines comparing to others. Besides this, all airlines have delay problems so Kuwait Airways must not be criticized alone. They are trying there best to keep them selves on time.

    Remember if a delay happens then either it is the fault of a passenger delay or they are making sure that there is no problem with the plane for your own safety. I think people must appreciate there good maintenance habit which is for the safety of people like all of us.

  36. 36. bike rider | June 17th, 2009 at 1:56 pm

    As Im one of kuwait airways as crew member for long time almost 10 years kuwait airways rlines in the persian gulf offer the best service ,safety and care to all paxs and the crew were well trained most of lebanese ppl. travel from kwi to bey free their boss in kuwait pay their tickets,I see always our paxs like our service and meals specially indian-americans came from the states to visit their original home twon in india they loves our veg. meals they clean the trays nothing left in the tray then the say oh food is so bad,any way any airlines in the world has weak points and possitive ones. in kuwait airways the only problem is cuz our planes old and this due to make the company private soon.

  37. 37. dody | August 29th, 2009 at 3:13 am

    i think that there is no airline in the world that do service as much as the kuwait airways crew they are supper cabin crew but the problem is the pax that fly with them is a very cheap people who will preffer to pay less and have more free food and drinks are u guys going up there to eat …. sucks

  38. 38. Henry | October 1st, 2009 at 12:24 am

    Kuwait air offers cheap airfare, apart from that, everything about this airline is poor service. Their attendants show preferential treatments to arabs. Some people are talking about their safety record. Well my seat was broken, when I complained, their attitude was like – deal with it! God knows how bad other maintenance is.

    I hope enough people can voice their complaints, so that Kuwait air learns something about customer service.

  39. 39. Destiny | October 3rd, 2009 at 8:15 am

    This will be the first time we will take KA, i have already booked myself and my 3 year old son Manila-London-Manila before i have read your comments.

    Please give me tips and advices on how we can travel smoothly. Which seats should I take (Economy) and which seats to avoid? I need to have the TV working as my son might get bored and become cranky on-board.

    On board, are the crews child-friendly? Please send me more information, as I already fear flying KA, esp with a toddler. I will appreaciate it very much. serend1pity@yahoo.co.uk

  40. 40. crafty | October 14th, 2009 at 7:35 am

    @ jack … well i dont know whether you were in kuwait airways or not but let me tell the reality to the people … i know people like you likes to add some spices where ever needed .
    YOU SAID :” I worked for the airline and their safety training is terrible ” . so i dont believe you that you worked here because if you did so you would be knowing that KAC safety and service training is so accurate and upto the standards that other airline instructors came here for training .
    *secondly you said :”They don’t teach very much and when you go for the exams the teacher walks around giving everyone who’s having problems the answers.” haha what a joke,it clearly shows you never been in thier examination room .. and it dosnt happen either .. they are very strict with thier safety procedures.
    *Thirdly .. yes some pilots are over weight but havin thier pants so high that thier socks are visible .. next timw when you see such a pilot .. such change the channel cz may be you are looking at cartoons in TV .dont jz talk non-sense here
    i know KAC has some draw backs but that dosnt mean you say what ever comes into
    ur mind.

    @ ghost face … “…dont be nasty to them(crew)..they have ways to get back at u…be realistic ppl…”
    he was telling the general nature or behaviour of cabin crew not specially KAC why do all the passenger become so ROYAL only when travelling with KAC ??then you complain crew is not nice HUH !!

    @ mech … safety recored mean safety recored … by sayin LUCKY RECORD you are makin fun of yourself.luck is not 55 years of flying .. luck can b some flitesbut not all flites. you are simply a KAC hater and the stories you are telling about mechanics and stuff … no one is bothered to listen to them .. the only thing passenger need is safety and whoch they are getting better than da ones havin
    A380.

    @destiny … enjoy ur flite with KAC .. i assure you . i am very big fan of KACa nd all these ppl talkin here .. trust me many of them are just sharing others experience .. they never been on KAC by themselves and after tha flight do write your comments here .. and hopefully it will be good report :).



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