Comments on: Kuwaiti Online Stores

By: L

Fri, 15 May 2009 23:58:49 +0000

Kuwait mall’s service is by far the WORST, i paid over 100kd for an order and they did a great job of coming the next day to pick the money up. they emailed me saying it arrived but itll take a few days and its been almost 2 weeks so overall ive been waiting over a month for an order and they are not answering phone calls, or emails.
by far one of the worst online stores.
if anyone knws how to get a hold of them, please let me know.
Thanks.

By: Q8 Chrono

Q8 Chrono — Mon, 09 Mar 2009 07:53:17 +0000

Please add http://q8chrono.com, watches. Thanks

By: sara

sara — Thu, 22 Jan 2009 20:48:10 +0000

maybe i’m not sure :P

By: sara

sara — Thu, 22 Jan 2009 20:43:18 +0000

hii 70. alia

i guess u meant http://www.nizaka.com

By: L.H

L.H — Thu, 22 Jan 2009 11:20:20 +0000

they didnt “Scam” me but there service is terrible. it arrived 3 weeks later then the promised date, since it was supposibly a “mix up”.
They don’t respond to emails, or sms/phone calls.
The site has a great collection but its not worth it if there service stays this way.

By: alia

alia — Sun, 18 Jan 2009 20:27:09 +0000

hi there
one day i found this website which sells polo ralph lauren, juicy couture and other designers. i can’t remember the name of the website but i remember that it was in nezha kuwait
does anyone know the site???
thanx

By: L.H

L.H — Tue, 13 Jan 2009 18:21:39 +0000

Kuwait mall has scammed me.
First the numbers on the sight are not legit, and second of all they came to pick up money the week i placed my order and then three weeks later they are not replying to emails, sms’s.
Please becareful when ordering online.

By: oh my goodness

oh my goodness — Mon, 29 Dec 2008 14:04:42 +0000

can i be one to say that Kuwait Mall has the WORST service i have eveeeeerrrrr experienced?!
i ordered a few shirts in the summer (June) and i waited for over 2 months and i never got anything! after i messaged them, they told me they wanted to give me a refund without any reason! in the end i substituted my order for another couple of shirts, and within a week it was brought to me.
i wasn’t pleased with their service but decided to give them another shot. over 2 weeks ago i ordered a sweater, and it still hasn’t got here! i called and messaged them about the status of my order and they said it would be delivered on thursday (dec 25th) or saturday (dec 27th).. come saturday, i still hadn’t recieved my order! when i messaged them they said it’ll be delivered on monday because they took 2 days off for christmas (which is understandable, but then their 2 days would’ve ended on saturday!).. today is monday and i still haven’t recieved my sweater, and now when i try messaging/calling, no one picks up!!! needless to say i am NEVER ordering from them again.

i advise everyone to get their orders through aramex or any other kuwaiti online shop besides Kuwait Mall! absolutely horrible service and no value for their customers!!!!

By: aroora

aroora — Tue, 21 Oct 2008 00:54:28 +0000

http://www.pickyourtag.com

nice cute funky shopping website

By: Pink Moon

Pink Moon — Mon, 18 Aug 2008 00:24:46 +0000

Pink Moon absolutely do not attack anyone and are entirely professional in all forms of their business. If you read the posts above, we support entrepreneurship 100%. Why would anyone take offence to us saying that we believe there are legal and legit ways to do something?

If people want to believe that stores selling Hermes birkin bags for 100KD are legit (they actually cost upwards of 4000 KD), that is their choice. But the truth is, if a store is not licensed there is really no way to know what is or what is not real. Because if you order something and it falls apart, you have no one to file a complaint to. If you pay for something and it doesnt get delivered, you again have nothing you can do. Its happened to a lot of people and so many are getting the impression that all Kuwaiti online stores are like that, which is absolutely not the case. There are many great sites in Kuwait that are completely trustworthy and secure.

By: makkkkk

makkkkk — Sun, 17 Aug 2008 23:51:27 +0000

pinkmoon is overrated, and judging by the way theyre attacking other sellers, they seem very unprofessional.
big ups Mark for this nice post. if only there wasn’t so much haterade!

By: Pink Moon

Pink Moon — Mon, 07 Jul 2008 17:24:04 +0000

Panach, you are welcome to come to our store anytime and our manager would be happy to show you our sales receipts from a year ago with what we sold them for, which is the lower price.

Also, retail stores dont just go on sale because an item is not selling. They go on sale when a new collection arrives. Otherwise you would have all the old collections mixed with the new collections, all at full price, which is misleading to the customer.

By: Panacheous.com

Panacheous.com — Mon, 07 Jul 2008 13:10:09 +0000

Dear Mark,

I just wanted to state the facts to settle this matter, but it doesn’t seem possible.
To Pink moon:
The word pink moon will be removed asap, and we are not affiliates with pink moon..
Everything that you have mentioned regarding CC skye pricing is very untrue…it’s the other way round and I am very confident and sure of what I am saying…your prices were more than us…we are using CC skye recommended retail price as is, we don’t need to put them on sale just because you did. They are in great demand..
Our customers are very satisfied with our service and products and we are content and don’t need to go around raising issues…
Panacheous.com regards this topic to be over and will not engage it’s self in this useless discussion…our facts have been presented in respectable manner and that satisfies us…
if you have any comments regarding my website don’t hesitate to email us at panacheous.com.
Best regards,
Panacheous.com

By: Pink Moon

Pink Moon — Mon, 07 Jul 2008 12:01:29 +0000

We are great supporters of entrepreneurs and new ideas. We have helped many people startup their own websites, find web designers, programmers, etc. We get requests from girls trying to start a shopping site all the time and are always happy to meet them and share our experiences. Our bank even asked us if they can use our business plan as an outline to show other entrepreneurs wanting to setup a paymnet gateway and we were happy to oblige.

However, copying text word for word from a site is plagarism and copyright infringment. Whatever lawyer told you it was ok to do that was unfortunatly wrong. Its fine to take ideas, rephrase them, move them around, etc, but not just outright copy and paste. You have our credit card and debit card policies word for word and you dont even accept credit or debit cards. Please remove Pink Moon’s name from that page as it is still there, and Pink Moon are not affiliated with Panacheous.

In terms of pricing, you cannot compare our prices as the CC skye items like the buckle bracelets you are selling are from 3 seasons ago. We had them on 50% sale last summer, you have them at full price now. Also, our original prices were also cheaper when we did sell the items over a year ago. (Thin buckle bracelet was 50kd, you are charging 58, thick bracelet was 58, you are charging 60). Pink Moon has a best price gurarantee that if you find any of our items cheaper anywhere in Kuwait we will match it and sometimes give a 5% discount on the lower price. This of course applies to licenced stores/retailers only, as otherwise anyone can start a website and set everything at 1 KD.

By: Panacheous.com

Panacheous.com — Mon, 07 Jul 2008 10:21:02 +0000

Dear Mark,

I would like to thank you for this great blog.. Also I would like to thank you for your attitude towards the “fakeness” of websites issue…I have the following comments….
It really saddens me to see Kuwaiti entrepreneurs dissing each other this way….Kuwait will not advance financially if people wont understand the concept of competition…we are not in a monopoly….no one company has to win and others fail…all can be winners at the same time..
I am the co owner of panacheous.com…I own it with my cousin and absolutely love what we are doing…prior to setting up panacheous.com, I was a normal customer at pink moon who ordered frequently (and still do)…
When my cousin and my self were setting up the website, we needed the terms and conditions part…we asked a friend who is lawyer to help us out. she told us that it’s a headache that can be avoided and advised us to look around online stores and use what is there…that’s what we did…we looked through international and national online stores…we came to the decision that pink moon’s layout and outline was the best, it suited us as we are in the same business and country!!! And so we did use it…it was a good job on her behalf and we applaud her for it… If I were the owner of pink moon I would be very proud that some one has copied my work, it only means that it is good. Especially that it does not harm me or my business in any way… so I don’t really understand what’s the problem here…
As for the license issue, we did nothing against the law, as there isn’t any law regulating this matter…in fact, with me knowing this, I still insisted in getting a license just incase in the future the rules change…we are in the process of preparing the paper work since 9 months ago…but you know how Kuwait is. We have our lawyer who is following the matter.
I would urge anyone to present decent facts before judging people and dissing them publically….evidence must be present… I don’t see how we are fake…we sell ccskye items cheaper than pink moon (I found out by accident after setting our prices which are the retail recommended prices by the manufacturer) and yet I didn’t go around the universe talking about it…that is her business and her prices, no one is forced to buy anything from anyone. Each customer should do their own homework and compare prices and then take a decision to purchase or not….I never used this against her…she has her own customer base and I have mine…I deal with great companies abroad…it was a pleasre doing business with them…from Sara Berman, Kirsty Doyle, Kico Kids, KJL, CC skye etc…
Just for evidence…dear pink moon: the man I deal with at CCskye is called David, you might deal with him too?!
To all the readers, below is an email from CCskye showing that I am a retailer…

Mary Kate Olsen Hearts CC SKYE‏
From: CC SKYE (info@ccskye.com)
Sent: Thursday, June 12, 2008 6:30:38 PM
Reply-to: info@ccskye.com
To:

This email was sent to , by info@ccskye.com
Update Profile/Email Address | Instant removal with SafeUnsubscribe™ | Privacy Policy.

CC SKYE | 1438 9th St #1 | Santa Monica | CA | 90401

Dear Mark, if you give me your email, and I can send you the evidence in attachment, it seems that it isn’t clear here.
Best regards,
Panacheous.com