Comments on: Mac&More Honoring Apple Warranty

By: Qwaiti

Qwaiti — Sun, 29 Jun 2008 15:17:53 +0000

I have just come from Mac & More. I went there because my battery went dead all of a sudden. It does not recharge anymore. From what i read support sites, this problem is fixed on the spot by replacing the battery (after a quick check, and the presence of Applecare). Here, they said that it would take 5-6 WEEKS for the battery to be replaced since I bought my Macbook from the states (Apple store).

I will be going to the states this summer, and would try my luck there.

By: FARCrow

FARCrow — Fri, 02 Feb 2007 12:14:21 +0000

Strange, I called up Mac & More and asked them if they would honor the warranty on my MacBook which I’d bought from Amazon and they said no?! Maybe they’re only doing this on a case by case basis or for specific people but not as a store-wide policy.

By: Chaos

Chaos — Sun, 19 Nov 2006 14:33:37 +0000

Yeah Mac and More honors the warrantee, and I thank them for that. Apple does the worst exchange plan I’ve ever heard of. I had to leave my Macbook for a day to get the serial number off the Superdrive, then it takes Apple a MONTH to approve the fix, then a MONTH later they get the part. Possible the worst service I’ve ever heard of. In the meantime I can’t use the Superdrive in my laptop. The Store should swap the superdrive when they get approval for the part, then take in the new superdrive when it comes in. To add insult to injury, I have to pay Duty or something to the tune of 10KD for the new drive for my BRAND NEW macbook. This isn’t even a used one, I opened the box and it didn’t work.

My “Switch” experience is possibly the worst I could even think of. What’s even sicker? I’m thinking of getting a Macbook Pro, so I can bootcamp into XP for games and have Mac applications. I don’t want to ditch Mac after having a bad experience, but man I’m getting close. How much are we expected to tolerate?

By: Nina

Nina — Tue, 14 Nov 2006 19:17:52 +0000

so again whats the solution to the discoloration problem?

By: Tan Go

Tan Go — Tue, 14 Nov 2006 14:06:20 +0000

will somebody please tell me [in one sentence] why there are people still using Macs…

By: Mark

Mark — Tue, 14 Nov 2006 07:07:30 +0000

thanks Pearls :)

By: Nat

Nat — Tue, 14 Nov 2006 06:26:06 +0000

hey Pearl how do u still remember?!! Thank you:))

By: Pearls

Pearls — Tue, 14 Nov 2006 05:36:17 +0000

Happy anniversary Mark & Nat :)

By: Cajie

Cajie — Tue, 14 Nov 2006 04:55:28 +0000

So the rumours that Mac’s dont have any problems are all false?
Hey mooch - you beat me to it!

By: moocherx

moocherx — Tue, 14 Nov 2006 04:36:03 +0000

Who said “You wouldn’t have these problems if you’re bought a PC laptop from HP or the like” ??

Oh, that was me :P

By: TweeZ

TweeZ — Mon, 13 Nov 2006 23:15:54 +0000

I said it once and I’ll say it again, fuck Apple!

By: Jackie

Jackie — Mon, 13 Nov 2006 22:16:31 +0000

Wow that’s great, since I have my Macbook coming to me from Apple.com ;) C2D! And I hope not to get any issues with it but since a few months ago I had the hard drive frying issue on my Powerbook and I didn’t know where to fix it so I took it outside, I don’t want to do the same to my Macbook :) Hehehe so thanks for the heads up!

By: Jens

Jens — Mon, 13 Nov 2006 20:39:14 +0000

yippeee, this is one more reason to order my new Core 2 Duo MacBook but i dont know if black or white ;-)

By: TwaiF

TwaiF — Mon, 13 Nov 2006 20:02:24 +0000

yes plz i have the discoloration problem in the touchpad let us know how do they fix it

By: Mark

Mark — Mon, 13 Nov 2006 19:48:08 +0000

Adam without an invoice proving she got it from amazon or apple.com it does make things difficult. if she had an invoice they would most probably replace it for her.