My Pirelli Problem Solved
Just an update to my problem with Pirelli. I passed by the main Pirelli branch in Al-Rai today near Ace Hardware. It was my first time there and the main branch is wayyyy nicer than the Canada Dry street one. I chatted with the manager for a bit and he explained to me how they train their employees really well and how customer satisfaction is very important to them. He apologized for the mess up and told me they would replace all four tires with P Zero Run-Flats which are the original tires I had asked for. He was a really friendly guy and the next time I need anything from Pirelli I would definitely go back to this branch and not the Canada Dry one. Glad this got solved quickly.
Print
Email
Sep 29, 2008
Related Entries
My experience with Pirelli
No Telephone Line for 2 Months?!!
Cheap store space
Fasttelco and Blogspot Friends Again
Video of Geo
22 Comments, add your own...
2. anony | September 29th, 2008 at 2:43 am
was it Richard ?
3. K.TheKuwaiti | September 29th, 2008 at 2:45 am
Michelin > Pirelli
4. jessyz | September 29th, 2008 at 2:53 am
Impressive customer service, that was a prompt fixup.
5. anony | September 29th, 2008 at 3:13 am
Bridgestone > Pirelli > Michelin >>>>> Dunlop !!
6. Marzouq | September 29th, 2008 at 3:22 am
I agree with K..
The installers at Pirelli have had issues, they tend to damage cars alignment, brakes, and other items and the owners do not find out until later. It is a professional looking facility but I wouldn’ be near it no matter what.
I’m happy your issue was solved at least thats one thing they did right.
7. Adrenaline | September 29th, 2008 at 3:34 am
That was fast!!!!
How was it sloved? is it becuase of ur post?
8. Hasan.B | September 29th, 2008 at 4:13 am
Yeah the manager is class! I know him personally. Funny guy as well
9. DS9 | September 29th, 2008 at 8:36 am
I never thought Z4 had such small rims.
10. Adam | September 29th, 2008 at 8:56 am
*claps hands in fascination with hassan*
11. Mark | September 29th, 2008 at 9:15 am
anony: yes it was
Adrenelin: yes in part
DS9: they are 18inch rims
12. Zorbon | September 29th, 2008 at 10:44 am
Glad it worked out for you ;)
13. DeReD | September 29th, 2008 at 11:16 am
Those P-Zero’s must be real sticky tires!!
Btw.. where is a good place to buy good rims? 18″
14. Zahed | September 29th, 2008 at 11:18 am
I JUST KNEW THAT WAS GOING TO HAPPEN>>>>
15. X0X0 | September 29th, 2008 at 11:24 am
Hey mark..on a diff note looks like these people r still looking into shutting down Youtube
http://www.arabtimesonline.com/kuwaitnews/pagesdetails.asp?nid=22790&ccid=9
Sad and Pathetic!
16. Mark | September 29th, 2008 at 11:34 am
DeReD: If you find out tell me, I am looking for OZ or BBS rims
17. DeReD | September 29th, 2008 at 11:41 am
Sure thing hombre.. :-)
18. bader | September 30th, 2008 at 2:51 am
lemme know what style u guys are looking for and ill shoot u a quote
19. MAK | September 30th, 2008 at 6:56 am
mark u should thank god that the problem was solved very soon also nat is fine and nothing happened to the Z4
20. MAK | September 30th, 2008 at 7:31 am
what’s the price of the z4??
21. MAK | September 30th, 2008 at 9:18 am
i think the salesmen(usman ali) stole from u the xtra money by putting the normal tyres
22. Joe | October 4th, 2008 at 10:47 pm
hey there mark, its my first time writing in your wonderful blog, amazing job, really, so i wish you all nothing but all the best.
i own a GMC Yukon and i usually use pirelli but i had a gut feeling, and its usually true, that they’re doin their job properly, like for example i had to align my tires couple of time after purchasing them, so if you dont mind, i need this branch’s contact number so that i get things well arranged and properly done.
Thanks!
Trackback this post | Subscribe to the comments via RSS Feed