My Pirelli Problem Solved

Z4 at Pirelli

Just an update to my problem with Pirelli. I passed by the main Pirelli branch in Al-Rai today near Ace Hardware. It was my first time there and the main branch is wayyyy nicer than the Canada Dry street one. I chatted with the manager for a bit and he explained to me how they train their employees really well and how customer satisfaction is very important to them. He apologized for the mess up and told me they would replace all four tires with P Zero Run-Flats which are the original tires I had asked for. He was a really friendly guy and the next time I need anything from Pirelli I would definitely go back to this branch and not the Canada Dry one. Glad this got solved quickly.


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22 comments, add your own...


  1. [...] Problem solved! [Link]  Print  Email Sep 27, [...]

  2. anony says:

    was it Richard ?

  3. jessyz says:

    Impressive customer service, that was a prompt fixup.

  4. anony says:

    Bridgestone > Pirelli > Michelin >>>>> Dunlop !!

  5. Marzouq says:

    I agree with K..

    The installers at Pirelli have had issues, they tend to damage cars alignment, brakes, and other items and the owners do not find out until later. It is a professional looking facility but I wouldn’ be near it no matter what.

    I’m happy your issue was solved at least thats one thing they did right.

  6. Adrenaline says:

    That was fast!!!!
    How was it sloved? is it becuase of ur post?

  7. Hasan.B says:

    Yeah the manager is class! I know him personally. Funny guy as well

  8. DS9 says:

    I never thought Z4 had such small rims.

  9. Adam says:

    *claps hands in fascination with hassan*

  10. Mark says:

    anony: yes it was

    Adrenelin: yes in part

    DS9: they are 18inch rims

  11. Zorbon says:

    Glad it worked out for you ;)

  12. DeReD says:

    Those P-Zero’s must be real sticky tires!!

    Btw.. where is a good place to buy good rims? 18″

  13. Zahed says:

    I JUST KNEW THAT WAS GOING TO HAPPEN>>>>

  14. X0X0 says:

    Hey mark..on a diff note looks like these people r still looking into shutting down Youtube

    http://www.arabtimesonline.com/kuwaitnews/pagesdetails.asp?nid=22790&ccid=9

    Sad and Pathetic!

  15. Mark says:

    DeReD: If you find out tell me, I am looking for OZ or BBS rims

  16. DeReD says:

    Sure thing hombre.. :-)

  17. bader says:

    lemme know what style u guys are looking for and ill shoot u a quote

  18. MAK says:

    mark u should thank god that the problem was solved very soon also nat is fine and nothing happened to the Z4

  19. MAK says:

    what’s the price of the z4??

  20. MAK says:

    i think the salesmen(usman ali) stole from u the xtra money by putting the normal tyres

  21. Joe says:

    hey there mark, its my first time writing in your wonderful blog, amazing job, really, so i wish you all nothing but all the best.

    i own a GMC Yukon and i usually use pirelli but i had a gut feeling, and its usually true, that they’re doin their job properly, like for example i had to align my tires couple of time after purchasing them, so if you dont mind, i need this branch’s contact number so that i get things well arranged and properly done.

    Thanks!


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