Comments on: Wataniya’s Wnet not really unlimited

By: JohnyBoy777

JohnyBoy777 — Thu, 30 Dec 2010 21:26:01 +0000

Well..yeah i just came back from India…and there the
service and speed is not more than a 1MB/sec at the same price
which we pay for basic 13kd/month but they dont have any fair usage
policy unlike Kuwait…who is supposed to, bloody have the best
techs for telecommunications…and having fair usage policy..it’s
truly a sad situation…and does not provide proper plans…all i
understand is simply Monopoly…and now i’m stuck with 13kd/month
basic speed..damn..

By: Alice

Alice — Mon, 01 Nov 2010 06:26:58 +0000

we are using wataniya’s wnet router and the internet is so slow! The internet that comes out of the wall is fast than this. We have been on vacation for a month and when i logged in it told me i have downloaded to much and that the speed will be cut down until the end of the month (today is a new month and it is still slow)

is there any way to make it faster? am i missing something?
That internet is slower as the internet was in europe 10 years ago where you had to dial in with a modem. i just cannot believe this.

By: Strike

Strike — Thu, 21 Oct 2010 15:51:55 +0000

Worst part about their services is that … we still have to pay after cut off ….

Its More like we are paying for da internet which we are not using.

Zain User :(

By: Faris Al-Bloshi

Faris Al-Bloshi — Thu, 01 Jul 2010 06:31:59 +0000

This is really bad. I should have known this matter a while before. And with “before” I wasn’t a net savvy.

I am using Wnet Basic; paying 13 K.D a month along with 10 GB limit.

But something happened. This is the second month, and the internet is not back as the way it should be.

I would have bought those cable-based internet, but we don’t have a land-line terminal around here(my building).

KEMS and other similar internet providers are better than those Mobile internet providers. But, I am currently stuck with this atrocity, also called as Watanya telecom.

By: hedar

hedar — Mon, 12 Oct 2009 08:49:53 +0000

When are they gonna stop it?! i think im gonna get a kems or quality net registeration soon :@

By: Jesse

Jesse — Tue, 18 Mar 2008 07:35:30 +0000

Wow, I’m late to this thread. I am one of the 92 customers cut off, and probably one of the angry customers who stormed in (though I thought I was a little more restrained than that implies).

The whole sordid story is posted on my blog, but here is a quick summary:

No warning, we were cut off, then told they didn’t want our business. So we went to Zain, which is meh, but at least we know the rules, and have a way of tracking our total (up *and* down) volume of data usage.

Wataniya stinks and I will do everything I can to steer people away from them. They told me the account was cancelled permanently and blacklisted. So when I went back the 2nd time to get my refund (3KD instead of the 22KD I was told), and they told me they could reactivate my contract, I said too little too late. Now if they would buy out my costs for Zain hardware and sign up fees, I might consider it (they wouldn’t of course). All I can say now is that they screwed me big time for using what was advertised to me as an unlimited data plan and they have lost a customer permanently (as well as every person who asks my advice).

By: LunarDream

LunarDream — Thu, 06 Mar 2008 11:11:51 +0000

A E R O
I wish my dl exceeds 25 GB per week. It just doesn’t even pass 4-5 GB per week. I’m still waiting for their official announcement and see what legalities they have up their sleeves. Already filed a complaint for the weak signal (hardly a bar and unstable HSDPA connection) and I’ll wait to see what they got for me. Can’t imagine what’s next.

By: A E R O

A E R O — Thu, 06 Mar 2008 06:42:31 +0000

FYI, Wataniya is reconnecting those 92 high download customers. The fair usage policy is in effect for Zain and Wataniya alike. At W. the speed is reduced if the download exceed 25gigs in the first week. So make sure you stay at 24 per week and you’re getting 96 Gigs per month :) I guess people who download over 100 gigs probably have some business going in the kitchen :) I’d love to have that many movies :)

By: LunarDream

LunarDream — Wed, 05 Mar 2008 04:33:28 +0000

UPDATE:

I just went to Wataniya last night and met a really understanding guy in the legals Dept. and he was understanding and got most of my points and we had a very smart and easy conversation and he was convinced by most of my claims and points. It turns out that they are suffering from the open cap on the bandwidth and they want to follow Zain. it turns out that my total dl is 140 GB, which in 5 month amount ==> in fair logic of using 30 GB per month policy, they own me a 10 GB difference!!!! LOL so, they asked me to wait since within two days they’re announcing their new policy and the new cap for download and will reactivate our lines and they’re being easy with everbody about canceling because according to him, they had some angry customrs storming in, and they want to cut the bad publicity the’ve already gotten from this incident. I’ll wait and see what’s up with and decide to continue or not.

By: joud

joud — Tue, 04 Mar 2008 20:28:38 +0000

So do u guys recommend zain’s 7.2 service – assuming that one stays under the 30gb download limit ?

By: Bo-Bader

Bo-Bader — Tue, 04 Mar 2008 17:33:04 +0000

In my opinion, if you offer high speed internet access (3.5 or more) you expect people to use it for more than just browsing webpages. People who use such service usually need it to download a lot of big files. Limiting the bandwidth should be clearly states to them even if the limit is 1 TB/month. This just show you how undertrained Wataniya employees are and how bad the management is. That’s why I never use their services.

By: Mark

Mark — Mon, 03 Mar 2008 08:33:34 +0000

AERO, Wnet’s fair usage policy is similar to “some” ISP’s around the planet, mostly in third world countries were they still cap downloads. In Kuwait we are lucky that ISP’s like Qualitynet, Zajil, Fasttelco and UN follow policies similar to “most” in the States which is true unlimited bandwidth.